Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
This role forms an important business and distribution link between Old Mutual Retail Mass Market (RMM), MFC Broker Distribution, Two Mountains and the independent broker market. The Broker Consultant is responsible for developing, growing and managing a sustainable portfolio of independent brokers and advisers within the allocated market and geographical area. The role has a strong commercial and sales focus and requires the incumbent to actively identify new business opportunities, recruit and activate productive brokers, grow adviser participation and increase the penetration of Old Mutual MFC Funeral and Two Mountains products. The successful candidate will be expected to operate as a business partner to brokers rather than simply providing sales support. This includes understanding the broker's business model, identifying growth opportunities, developing sales capability, supporting advisers, resolving operational barriers and holding regular performance discussions aimed at improving production and business quality. The incumbent is individually accountable for achieving agreed sales, broker activation, adviser productivity, growth and business quality objectives through disciplined execution and effective management of the broker portfolio.
Key Responsibilities
Sales Growth and Business Development
- Take ownership of sales performance and new business growth within the allocated broker portfolio and geographical market.
- Identify, prospect and recruit new independent brokers and broker businesses that have the potential to produce sustainable Old Mutual MFC Funeral and Two Mountains business.
- Develop a strong pipeline of prospective brokers and convert identified opportunities into contracted, activated and productive business relationships.
- Drive increased production from existing brokers by identifying opportunities to increase adviser participation, productivity and product penetration.
- Develop practical growth plans for key brokers, including sales targets, adviser activation plans, product opportunities and agreed actions.
- Regularly analyse broker production and identify underperforming, dormant and high-potential brokers requiring intervention.
- Support brokers in converting market opportunities into sustainable new business.
- Maintain a visible presence in the broker market and continuously identify new markets, networks and distribution opportunities.
- Take accountability for achieving agreed monthly, quarterly and annual sales and production objectives.
Broker Recruitment, Onboarding and Activation
- Recruit suitable independent brokers and advisers to distribute Old Mutual MFC Funeral and Two Mountains products and services.
- Guide new brokers through the relevant onboarding and activation processes.
- Ensure newly contracted brokers understand the Old Mutual and Two Mountains value propositions, relevant products, operating processes and expectations.
- Drive broker activation following onboarding to ensure that new appointments translate into productive relationships.
- Work with broker principals to identify suitable advisers within their businesses and increase the number of active and productive advisers.
- Monitor newly activated brokers closely during the early stages of the relationship and intervene where production does not develop as expected.
- Build sustainable broker businesses rather than focusing only on broker recruitment numbers.
Broker Portfolio Management
- Manage an allocated portfolio of brokers with clear segmentation, contact strategies and growth plans.
- Conduct regular structured broker engagements and business reviews.
- Understand each broker's business model, client base, adviser footprint, sales capability and growth potential.
- Maintain accurate knowledge of broker production, adviser productivity and identified business opportunities.
- Prioritise time and resources toward brokers and opportunities capable of generating sustainable growth.
- Identify declining production trends and implement corrective actions with brokers before performance deteriorates further.
- Maintain appropriate records of broker engagements, commitments, opportunities and follow-up actions.
- Ensure that agreed actions are followed through and that brokers receive consistent, professional support.
Marketing and Market Development
- Actively market and position the Old Mutual MFC Funeral and Two Mountains propositions within the independent broker market.
- Communicate clear product and business value propositions to broker principals and advisers.
- Increase awareness, understanding and adoption of relevant products and services within the broker network.
- Identify new geographical, employer, community and broker-network opportunities that could support distribution growth.
- Support broker campaigns, sales initiatives and market-development activities designed to increase