Merchant Onboarding Specialist – Cape Town (Onsite)

Black Pen Recruitment; Wes-Kaap; Vor Ort; ZAR 180.000 - 260.000; Vollzeit

Zusammenfassung

Black Pen Recruitment has partnered with a fintech to hire an Onboarding Agent in Cape Town. You will guide new merchants through the payment gateway onboarding process, verify business information, complete due diligence checks and maintain records for approval and integration.

This role combines merchant communications, document verification and compliance administration. You will keep applications moving, provide Back Office training and refer risk and compliance matters to the appropriate

Qualifikationen

• Grade 12 / NSC or equivalent.
• Diploma in Business Administration, Banking, Financial Services or related field or equivalent experience.
• 1–2 years' experience in merchant onboarding, KYC/KYB, FICA or compliance administration.
• Intermediate Excel skills and experience with checklists and electronic records.

Aufgaben

• Manage onboarding applications from Commercial handover and verify completeness.
• Check documents, follow up on outstanding information and approvals.
• Verify business registration, addresses, activities and licences and directors' authority.
• Identify and verify ultimate beneficial owners and ownership structures.
• Complete sanctions, PEP and adverse media screening and refer findings to Risk and Compliance.
• Prepare due diligence packs and confirm approval conditions before handover to Integration.
• Capture verified business and banking information and submit for verification.
• Keep merchants and internal teams informed and provide Back Office training.
• Coordinate handovers to Integration and Customer Support, maintaining data quality.

Kenntnisse

Attention to detail

Structured checklists

Ausbildung

Grade 12 / NSC

Diploma in Business Administration / Banking / Financial Services

Tools

Microsoft Excel

Jobbeschreibung

Black Pen Recruitment has partnered with a fintech to hire an Onboarding Agent in Cape Town. You will guide new merchants through the payment gateway onboarding process, verify business information, complete due diligence checks and maintain records for approval and integration.

This role combines merchant communications, document verification and compliance administration. You will keep applications moving, provide Back Office training and refer risk and compliance matters to the appropriate