Dental Receptionist, De Waterkant, Cape Town - REF# IMR029-DR

iMedrecruit; Cape Town; On-site; ZAR 134,000 - 201,000; Full time

Job summary

iMedrecruit is seeking a professional Dental Receptionist for a De Waterkant clinic in Cape Town to manage front desk operations, greet patients warmly, handle the switchboard, schedule appointments and maintain accurate records.

The successful candidate will be well presented, tech‑savvy and patient‑centred, with excellent telephone and interpersonal skills, strong organisation and time management, and a proactive approach in a fast paced environment.

Qualifications

• Matric/Grade 12 is required.
• Additional qualification in medical or dental administration advantageous.
• Minimum 2 years' experience in a similar receptionist role advantageous.
• Computer literacy and proficiency in Microsoft Office Suite.

Responsibilities

• Greet and assist patients in a courteous and professional manner.
• Manage the switchboard and handle incoming calls.
• Schedule, manage, and maintain appointment diaries.
• Send appointment reminders via phone, SMS, or email.
• Attend to patient enquiries and provide accurate information.
• Manage patient flow and communicate delays professionally.
• Maintain and update patient records and accounts.
• Handle payments, collections, and receipting of monies.
• Maintain filing systems and ensure easy retrieval of records.
• Assist with patient emergencies and escalate where required.
• Ensure strict confidentiality of patient information.
• Maintain a neat, organised, and professional reception area.

Skills

Telecommunication skills

Interpersonal skills

Multitasking

Prioritisation

Flexibility

Organisation

Time management

Attention to detail

Professional presence

Empathy

Patient-centered

Education

Matric/Grade 12

Job description

Dental Receptionist, De Waterkant, Cape Town - REF# IMR029-DR

Job Openings Dental Receptionist, De Waterkant, Cape Town - REF# IMR029-DR

About the job Dental Receptionist, De Waterkant, Cape Town - REF# IMR029-DR

A dental practice in De Waterkant, Cape Town is seeking to recruit a well presented and organised Dental Receptionist. The ideal candidate will be dynamic, tech savvy, and patient focused, with the ability to manage front desk operations while delivering a professional and welcoming patient experience.

Roles and Responsibilities (but not limited to):

• Greet and assist patients in a courteous and professional manner
• Manage the switchboard and handle incoming calls
• Schedule, manage, and maintain appointment diaries
• Send appointment reminders via phone, SMS, or email
• Attend to patient enquiries and provide accurate information
• Manage patient flow and communicate delays professionally
• Maintain and update patient records and accounts
• Handle payments, collections, and receipting of monies
• Maintain filing systems and ensure easy retrieval of records
• Assist with patient emergencies and escalate where required
• Ensure strict confidentiality of patient information
• Maintain a neat, organised, and professional reception area

Requirements:

• Matric / Grade 12
• Additional qualification in medical or dental administration advantageous
• Minimum 2 years' experience in a similar receptionist role advantageous
• Computer literacy and proficiency in Microsoft Office Suite

Skills and attributes:

• Excellent telephonic and interpersonal communication skills
• Ability to multitask and prioritise effectively
• Flexible and adaptable
• Strong organisational and time management skills
• High attention to detail
• Professional and well presented
• Quality focused with a strong work ethic
• Empathetic and patient centred approach

Work Hours:

Monday to Friday, 08h00 – 17h00

ASAP

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.