Minimum Requirements Essential:
- Diploma or Degree in Marketing, Communications, Business Administration, or a related field.
- 3-5 years' experience in a Marketing Coordinator or similar marketing support role.
- Strong organisational, administration and project coordination skills.
- Experience managing social media, email marketing and marketing reporting.
- Proficient in Microsoft Office and marketing platforms.
Advantageous:
- Experience in ecommerce, retail or consumer brands.
- Experience with Monday.com, Mailchimp/Omnisend or similar platforms.
- Experience coordinating events, influencers or brand partnerships.
Responsibilities
Marketing Operations & Administration
- Manage access, permissions, and administration across marketing platforms and supplier portals.
- Maintain digital filing structures and ensure assets, reports and documentation are correctly filed and accessible.
- Manage content approvals (for both paid and organic), version control, and asset filing processes.
- Ensure marketing assets are correctly stored, organised, and accessible.
- Coordinate internal and external marketing communications.
- Maintain accurate records of campaigns, promotions, and marketing activities.
Organic Social Media & Community Management
- Execute organic social media activity across all brands.
- Manage content calendars, scheduling, and publishing.
- Track performance and provide reporting and insights.
- Coordinate influencer, ambassador, and competition activities.
- Ensure content aligns with brand and campaign requirements.
Email Marketing & CRM Coordination
- Coordinate and deploy email marketing campaigns.
- Manage email calendars, content, and audience segments.
- Support automated email journeys and CRM activities.
- Ensure compliance with POPIA and email marketing best practices.
Account Management
- Manage UK-business division (following up on the receipt of content from UK, ensuring that the brand is represented correctly in all communications etc)
Online Promotions & Deal Management
- Conduct final quality checks of online deals before publication.
- Confirm pricing, assets, links, and promotional information.
- Coordinate deal implementation with relevant stakeholders.
Events & Activations
- Assist with the evaluation, planning, and implementation of events and activations.
- Coordinate event requirements, suppliers, assets, and communication.
- Support post-event reporting and administration
Competencies:(Knowledge, skills and attributes)
- Highly organised and detail orientated.
- Strong ownership and accountability.
- Able to manage multiple priorities and deadlines.
- Strong communication and stakeholder management skills.