Market Insights & Client Success Coordinator

Watershed Consulting; Pretoria; On-site; ZAR 420,000 - 720,000; Full time

Job summary

Watershed Consulting in Parktown, Gauteng, South Africa seeks a Market Analyst & Client Success Coordinator to turn market intelligence into actionable business opportunities while ensuring clients receive an exceptional experience.

You will conduct market research, prepare briefs and proposals, maintain client databases, support executive administration and cross-border coordination with international partners. A bachelor’s degree and 3–5 years in related roles are required.

Qualifications

• Bachelor’s degree in business, economics, marketing or related field.
• 3–5 years in market research or client-facing roles.
• Experience with CRM platforms (Zoho or Salesforce).
• Advanced MS Office (Excel, Word, PowerPoint, Outlook, Teams).
• Strong English writing and presentation skills.

Responsibilities

• Research markets, industries, and regulators to produce insights.
• Prepare market briefs, country overviews, reports and presentations.
• Maintain and develop prospect and client databases.
• Monitor market-entry plans, milestones and risks.
• Assist with market sizing, pricing schedules and revenue modelling.
• Attend client meetings and document discussions.

Skills

CRM platforms

Excel proficiency

Research skills

Executive support

Strong English writing

Education

Bachelor's degree in related field

Tools

Zoho CRM

Salesforce

MS Office

Job description

Watershed Consulting in Parktown, Gauteng, South Africa seeks a Market Analyst & Client Success Coordinator to turn market intelligence into actionable business opportunities while ensuring clients receive an exceptional experience.

You will conduct market research, prepare briefs and proposals, maintain client databases, support executive administration and cross-border coordination with international partners. A bachelor’s degree and 3–5 years in related roles are required.