Market Data Technical Specialist / Data Analyst
8+ years
South Africa
Full-Time
Role Overview
We are seeking a highly skilled Market Data Technical Specialist / Data Analyst to support and stabilize critical market data platforms within a Global Markets trading environment. The role focuses on ensuring the resilient delivery of real-time and reference market data across trading systems, reducing operational risk, and supporting strategic platform initiatives within a regulated banking environment.
The ideal candidate will possess deep hands-on experience with market data platforms, production support, incident management, and vendor engagement, particularly within investment banking and financial services environments.
Key Responsibilities
- Provide hands-on engineering and operational support for:
- Bloomberg (B-PIPE, Data License)
- LSEG / Refinitiv
- Exchange-sourced market data feeds
- Ensure stable and resilient delivery of real-time and reference data into:
- Murex
- Calypso
- Other downstream consumer systems
- Support feed stability, platform performance, and operational continuity.
- Act as a senior escalation point for production incidents impacting Global Markets trading desks.
- Lead root-cause analysis and implement both short-term and permanent solutions to prevent recurrence.
- Develop and formalize:
- Operational runbooks
- Monitoring thresholds
- Recovery procedures
- Reduce operational dependency on informal or undocumented knowledge.
- Act as the technical liaison with:
- Bloomberg
- LSEG / Refinitiv
- Exchange market operations teams
- Support incident resolution, platform upgrades, and feed-related changes.
- Participate in infrastructure refreshes, feed migrations, and lifecycle management initiatives.
Compliance & Audit Support
- Support market data entitlements and usage controls.
- Assist with audit evidence preparation and compliance activities related to vendor and exchange licensing obligations.
- Maintain operational controls and clear data lineage documentation for regulatory and audit requirements.
Knowledge Transfer & Risk Containment
- Document:
- Critical configurations
- Dependencies
- Operational procedures
- Reduce key-person dependency risk through structured knowledge transfer sessions.
- Support capability uplift within permanent support teams and leadership.
Strategic Roadmap & Performance Management
- Contribute to:
- Long-term platform re-architecture initiatives
- Vendor discussions and performance management
- Strategic roadmap planning
- Provide recommendations for improving platform scalability, resilience, and operational efficiency.
Required Skills & Experience
- Proven experience supporting front-office market data platforms within a trading environment.
- Strong hands-on experience with:
- Bloomberg market data products
- LSEG / Refinitiv platforms
- Experience integrating market data into:
- Strong background in:
- Production support
- Incident managementOperational risk management
- Regulated financial services environments
- Excellent troubleshooting, analytical, and stakeholder management skills.
- Ability to work effectively in high-pressure trading support environments.
By the end of the engagement, the successful candidate will help the bank achieve:
- Stabilized market data platforms supporting Global Markets trading
- Reduced single-point-of-failure and key-person dependencies
- Improved documentation, monitoring, and operational resilience
- Maintained uninterrupted service and audit readiness during critical operational periods
These outcomes are critical in mitigating operational, financial, and reputational risk to the bank.