Job Description
Auto Pedigree is seeking an experienced Manager: Service to join its Gqeberha branch. This opportunity is well suited to a results-driven individual who is eager to apply strong leadership skills and operational management experience to drive branch performance targets and support the continued growth and success of the company.
Position Overview
The purpose of this position is to plan, structure and manage an approved reconditioning center to achieve maximum efficiency. Delivering high-quality repairs to OEM standards within set time frames and budget.
Minimum Experience
Minimum Qualification
Minimum Requirements
- Code 8 driver’s license
- Thorough understanding of Dealership Aftersales functions
- MS Office with intermediate level
- Excel skills as minimum.
- Safety Health and Environment
- Representative (SHE REP)
Job Outputs
- Ensure high standards of quality workmanship
- Managing of outwork suppliers Maintain effective control of expenses in line with budget objectives by monthly examination of management accounts In conjunction with the achievement of labour efficiency targets
- maintain workshop productivity records to monitor the effective use of labour Conduct weekly and monthly audits of WIP, open sublet report Ensure all workshop equipment is maintained as per requirements
- Monitor all training requirements to provide satisfactory levels of skill, job satisfaction, and cost-effective development of key personnel
- Ensure effective stock allocation(s)
- Coordinating movement of stock in de-fleet process
- Manage financial activities in line with approved policies and procedures.
- Manage sublet work to ensure cost saving and that there are approved service level agreements in place.
- Create an engaging, enabling, and productive work climate aligned to the employee value proposition
- Implement and manage workforce planning, recruitment, learning and development, performance management, reward and recognition and employee relations to ensure an optimal working environment.
- Identify and mentor key talent.
- Manage teams within the context of defined processes, set required performance parameters and act as coach and mentor where required.
Skills and Attributes
- Good communication skills
- Occupational Health and Safety
- Numerical Reasoning
- Sound Judgement
- Query Resolution skills
- Conflict Management
- Must be able to handle pressure and exhibit good time management skills,
- Demonstrating a sense of urgency and commitment to meeting deadlines and goals.
- Highly disciplined; driven to strictly adhere to all policies, procedures and deadlines without fail.
- Problem-solving
- Time management, including the ability to respond to/resolve queries and issues in the minimum amount of time.