Manager Deli

Pick n Pay; South Africa; On-site; ZAR 180,000 - 250,000; Full time

Job summary

Pick n Pay is seeking a Deli/Foods Retail Supervisor to manage merchandising, hygiene, and staff in the deli department. The role requires a Grade 12 and at least 3 years in foods retail with 1 year of supervisory experience.

You will monitor quality, plan promotions, and ensure daily operations meet standards while maximizing turnover and minimizing waste. Training and development opportunities are available in a dynamic retail environment.

Qualifications

• Deli/Foods retail experience required.
• Supervisory experience of staff essential.
• Strong customer service and communication skills.

Responsibilities

• Conduct regular quality checks on merchandise and stock.
• Ensure SOPs and hygiene standards are followed.
• Manage opening and closing procedures and availability of products.
• Identify fast selling items and margins to maximise turnover.
• Maintain cleanliness and avoid waste throughout the department.

Skills

Deli experience

Supervisory experience

Customer focus

Team player

Education

Grade 12

Foods Retail Management Training

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.**Requirements**Grade 12Training in Foods Retail and Management of resourcesMinimum of 3 Years experience in Deli/Foods RetailMinimum 1 year of Supervisory Experience**Competencies:**Adhere to standards and policiesCustomer OrientationCommunication skills - clearly conveying message and actively listeningBusiness mindednessTeam Player**Additional Job Description****Key Responsibilities:**Merchandising Management:Conducts regular quality checks on merchandiseExecutes plano guide 100%Handles product as per SOPEnsures department is ready for trade by store opening timeIdentifies fast selling lines within store, and implications on margin and sales opportunitiesEnsures produce is wrapped and packed according to standardsEnsures sufficient product available for customer demandEnsures compliance to hygiene, housekeeping and safe working standardsMonitors the implementation of all promotional activities - adherence to promotional calendarBack up areas are kept clean and clearUnderstand customer needs and communicate these to demand planningFollows sell by dates, rotates stock as per policy/SOP on sales floor and back up areaThroughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum**Food Safety & Hygiene:**Ensures that hygiene and housekeeping standards are maintainedEnsures stock rotationMonitors the adherence to food safety and health and safety standards are maintainedManages non-conformances via effective corrective actionImplements cleaning schedules and checks effective cleaning and sanitationRecording of Food Safety Daily Checklist**Customer Services Management:**Responds to customer requestsAnswers queries on out of stock - assists with replacement produce, explains time to next delivery and issues which may be affecting stock availability Ensures department standards are maintained, equipment is manned and in working order**Staff Management:**Communicates critical information to staffSet targets and activities - priorities, delegates and communicatesHandles procedural, policy and legislative noncomplianceAttends monthly regional meetings - take information back to staff - responds to queries on turnover/wasteChecks and amends Kronos schedulingCoaches Staff**Administration:**Ensures that all equipment is properly maintained in effective working orderEnsures that general maintenance standards are metMonitors waste, and ensures procedures are adhered toMonitors turnover and identifies opportunities for increasing turnover and identifies and issues or barriers to achieving budgets.Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer**Systems:**Gap scanning out of stocksIdentifies, counts, and records out of stocks & over stocksDraws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand PlanningProcesses IDTs via SAPActions reduced to clear on SAP as per SOPChecks for electronic communications regularly during the working dayProcesses wasteEnsure PIDs are counted correctly as per the National P&L schedule**Closing Date: 09 October 2026***If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!*Discover who we areAt Pick n Pay, we are more than just a retailer; we are an organisation of dedicated people committed to creating an exceptional shopping experience for our customers and an enriching, vibrant work environment for our employees. Founded in 1967, Pick n Pay is one of the largest retail chains in South Africa, serving millions of customers across the African continent. Our reputation is built upon our commitment to offering customers the best in quality, and value.Experience the joy of being part of Pick n Pay. Let's shape the future of retail in Africa together. View our career opportunities.