Trainee Bakery Manager

Pick n Pay Retailers; Somerset West; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Pick n Pay Retailers is looking for a Bakery Supervisor to lead merchandising, uphold quality and hygiene, and ensure smooth daily operations across stores. You will manage stock, execute promotional plans, and mentor staff while maintaining high standards of customer service and product availability.

The role requires transferability between stores and a focus on achieving targets with effective planning and leadership.

Qualifications

• Matric/Grade 12 is required.
• Bakery qualification preferred.
• Minimum 3 years bakery experience.
• Experience as bakery supervisor.
• Role requires transferability between stores.

Responsibilities

• Merchandising management.
• Conducts regular quality checks on merchandise.
• Executes plano guide 100%.
• Handles product as per SOP.
• Ensures products are produced according to recipe specifications.
• Ensures department is ready for trade by store opening time.
• Identifies fast selling lines and implications on margin and sales opportunities.
• Ensures product is wrapped and packed according to standards.
• Monitors hygiene, housekeeping and safe working standards.
• Monitors promotional activities – adherence to calendar.
• Back up areas are kept clean and clear.
• Follows sell by dates and rotates stock according to policy.

Skills

Achieving results

Planning & organizing

Standards & policies

Customer orientation

Communication skills

Business minded

Education

Matric/ Grade 12

Bakery qualification (preferred)

Tools

SAP

Kronos scheduling

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.

Requirements Minimum requirements

• Matric/ Grade 12 NQF 3
• Bakery qualification (preferred)
• Minimum of 3 years Baker experience
• Experience as a Baker/ Bakery Supervisor
• The incumbent may also be expected to perform other duties as assigned from time to time
• This position will require transferability between stores

Competencies

• Achieving results through others
• Plan, organize and follow up on activities and plans
• Adhere to standards and policies
• Customer Orientation
• Communication skills – clearly conveying message and actively listening
• Business mindedness

Key responsibilities

• Merchandising Management
• Conducts regular quality checks on merchandise
• Executes plano guide 100%
• Handles product as per SOP
• Ensures products are produced according to recipe specifications
• Ensures department is ready for trade by store opening time
• Identifies fast selling lines within store, and implications on margin and sales opportunities
• Ensures product is wrapped and packed according to standards
• Ensures sufficient product available for customer demand
• Ensures compliance to hygiene, housekeeping and safe working standards
• Monitors the implementation of all promotional activities – adherence to promotional calendar
• Back up areas are kept clean and clear
• Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area
• Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum

Food Safety & Hygiene

• Ensures that hygiene and housekeeping standards are maintained
• Ensures stock rotation
• Monitors the adherence to food safety and health and safety standards are maintained
• Manages Non-Conformances via effective corrective action
• Implements cleaning schedules and checks effective cleaning and sanitation
• Recording of Food Safety Daily Checklist

Customer Services Management

• Responds to customer requests
• Answers queries on out of stock - assists with replacement products, explains time to next delivery and issues which may be affecting stock availability
• Ensures department standards are maintained, equipment is manned and in working order

Staff Management

• Communicates critical information to staff
• Set targets and activities – priorities, delegates and communicates
• Handles procedural, policy and legislative noncompliance
• Attends monthly regional meetings - take information back to staff - responds to queries on turnover/waste
• Checks and amends Kronos scheduling
• Coaches staff

Administration

• Ensures that all equipment is properly maintained in effective working order
• Ensures that general maintenance standards are met
• Monitors waste, and ensures procedures are adhered to
• Monitors turnover and identifies opportunities for increasing turnover, and identifies and issues or barriers to achieving budgets.
• Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer

Systems Gap scanning

• Identifies, counts, and records out of stocks & over stocks
• Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning Processes IDTs via SAP Actions reduced to clear on SAP as per SOP Checks for electronic communications regularly during the working day Processes waste Ensure PID’s counted correctly as per the National P & L schedule

Closing date: 9 October 2026

If you like wild growth and working with happy, enthusiastic over‑achievers, you'll enjoy your career with us!

Discover who we are

At Pick n Pay, we are more than just a retailer; we are an organisation of dedicated people committed to creating an exceptional shopping experience for our customers and an enriching, vibrant work environment for our employees.

Founded in 1967, Pick n Pay is one of the largest retail chains in South Africa, serving millions of customers across the African continent. Our reputation is built upon our commitment to offering customers the best in quality, and value.

Our Mission

We serve with our hearts, we create a great place to be and With our minds, we create an excellent place to shop

Our Values

Our values are deeply embedded in our culture and guide our actions:

• Passion for our Customers: We are passionate about our customers and will fight for their rights. Our customers are our priority, and their satisfaction is our success.
• Respect and Care: We care for and respect each other. We value our team's diversity and treat each other with kindness and understanding.
• Personal Growth and Opportunity: We foster personal growth and opportunities. We believe in empowering our employees, providing opportunities for learning and advancement.
• Leadership and Innovation: We nurture leadership and vision, and reward innovation. We encourage our employees to be leaders in their roles and think outside the box.
• Honesty and Integrity: We live by honesty and integrity. We operate with transparency and trustworthiness in all our interactions.
• Community Support: We support and participate in our communities. We believe in making a positive impact and giving back to our communities.
• Individual Responsibility: We take individual responsibility. We are responsible for our actions and decisions.
• Accountability: We hold ourselves accountable. We are all accountable. We hold ourselves responsible for delivering it