Working Hours: Monday to Friday, 08:00–16:00
Remuneration: Negotiable, based on experience
We are seeking a highly experienced, hands‑on Maintenance Manager to oversee the maintenance operations of our predominantly industrial property portfolio, as well as our residential properties.
The successful candidate must have extensive technical knowledge, strong leadership and organisational skills, and the ability to manage maintenance projects from initial reporting through to final inspection, billing and sign-off.
This is a position requiring full accountability and ownership of maintenance operations, workmanship, costs and quality control.
KEY RESPONSIBILITIES
Maintenance Operations & Management
- Oversee and coordinate all maintenance activities across our industrial and residential property portfolio.
- Manage multiple on-site maintenance teams, contractors and service providers.
- Take full ownership of maintenance work from initial reporting to successful completion.
- Conduct physical site inspections to assess maintenance requirements and determine appropriate solutions.
- Inspect completed work, verify workmanship and quality, and personally sign off on completed maintenance tasks.
- Ensure maintenance is completed efficiently, cost‑effectively and to the required standards.
- Coordinate and respond to emergency maintenance situations when required.
- Take full responsibility for the end‑to‑end management of maintenance tickets on Red Rabbit.
- Manage job allocations, quotations, approvals, progress tracking, completion and ticket closure.
- Ensure accurate documentation, photographs, quotations and supporting information are recorded on the system.
- Manage the correct allocation and billing of maintenance costs to landlords and tenants.
- Ensure all completed maintenance work is correctly processed and billed.
Cost Management & Procurement
- Work closely with the procurement department to ensure efficient sourcing of materials, contractors and services.
- Review, assess and vet quotations received from suppliers and contractors.
- Understand maintenance costings, labour rates, material costs and project budgets.
- Identify unreasonable pricing and ensure value for money without compromising quality.
- Monitor expenditure and ensure maintenance work is completed within approved budgets.
Insurance & Claims
- Understand property insurance policies and the maintenance‑related claims process.
- Identify potential insurance‑related incidents and coordinate the necessary reporting and documentation.
- Assist with quotations, assessments, supporting evidence and the administration of insurance claims.
- Liaise with relevant parties to ensure insurance‑related repairs are completed and appropriately documented.
MINIMUM REQUIREMENTS
- Minimum 5 years' relevant experience in property maintenance management.
- Extensive experience in industrial building maintenance is essential, together with experience in residential property maintenance.
- Practical working experience with Red Rabbit is compulsory.
- Strong technical understanding of building maintenance, including electrical, plumbing, roofing, structural repairs and general building services.
- Proven experience managing multiple maintenance teams, contractors and projects simultaneously.
- Demonstrated ability to inspect, evaluate and sign off completed maintenance work.
- Sound knowledge of maintenance costings, quotation assessments and procurement processes.
- Experience with landlord and tenant maintenance responsibilities, cost allocations and billing.
- Working knowledge of property insurance claims and repair processes.
- Strong administrative, reporting and computer skills.
- Valid driver's licence and own reliable vehicle.
- Relevant technical qualification will be advantageous.
IDEAL CANDIDATE
We are looking for someone who is:
- Hands‑on, technically competent and solutions‑driven.
- Highly organised and capable of managing multiple priorities.
- Confident in making decisions and holding maintenance teams and contractors accountable.
- Detail‑oriented, with a strong focus on workmanship and quality.
- Financially conscious, with the ability to control costs and assess quotations critically.
- Proactive, reliable and willing to take responsibility for outcomes.
- Comfortable working independently while collaborating closely with procurement, property management and other departments.
WORKING CONDITIONS
This is an office‑based position in Johannesburg East, with regular site visits to properties as required.
Normal working hours are Monday to Friday, 08:00–16:00. The successful candidate must also be available to attend to after‑hours maintenance emergencies when necessary.