Mahikeng Social Media & Community Lead

Placements24; LegKraal Gate; On-site; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Professional development

Office culture in Mahikeng

Paid holidays

Job summary

Placements24 in Mahikeng is seeking a Social Media Community Manager to grow and nurture the brand’s online community. You will be the voice online, moderating discussions, replying to inquiries, and creating a welcoming brand presence across social channels.

You will be responsible for engaging with followers, running occasional campaigns, and collaborating with designers to craft compelling visuals. This office-based role emphasizes collaboration with the marketing team, developing engagement

Qualifications

• Proven experience as a Community Manager or social media moderator.
• Excellent written and verbal communication with a friendly, approachable tone.
• Strong understanding of social platforms and engagement best practices.
• Office-based role in Mahikeng with close collaboration with the marketing team.

Responsibilities

• Monitor and respond to comments, messages, and mentions across platforms.
• Foster a positive, inclusive online community and encouraging participation.
• Identify customer issues and escalate to relevant internal teams.
• Develop and implement engagement strategies to build brand loyalty.
• Source and curate user-generated content for campaigns.
• Track sentiment and provide insights to the marketing team.

Skills

Community management experience

Social media moderation

Customer-facing

Job description

Placements24 in Mahikeng is seeking a Social Media Community Manager to grow and nurture the brand’s online community. You will be the voice online, moderating discussions, replying to inquiries, and creating a welcoming brand presence across social channels.

You will be responsible for engaging with followers, running occasional campaigns, and collaborating with designers to craft compelling visuals. This office-based role emphasizes collaboration with the marketing team, developing engagement