Luxury Retail Store Manager

Enablesa (Pty) Ltd; Durban; On-site; ZAR 380,000 - 580,000; Full time

Job summary

EnableSA (Pty) Ltd in Ballito is seeking a Store Manager to own store performance, lead a high-performing team, and ensure exceptional customer experiences. You will oversee operations, sales targets, staffing, training, and budgets to deliver a premium in-store experience.

The ideal candidate has 5+ years in retail management, strong MS Office skills, and experience with Sage. Experience in high-end retail is preferred, and the role is permanent with market-related salary.

Qualifications

• Grade 12 completion.
• 5+ years experience in retail management.
• Proficient in MS Office.
• Experience with Sage is advantageous.
• Experience in high-end retail preferred.

Responsibilities

• Lead overall store operations and drive team performance.
• Manage store performance, including sales targets and KPIs.
• Lead, coach, and develop a high-performing retail team.
• Ensure effective staffing, training and employee engagement.
• Maintain strong financial controls and oversee budgets and expenses.
• Deliver exceptional customer service and ensure a premium in-store experience.
• Monitor stock levels, merchandising, and store presentation standards.
• Ensure compliance with company policies, procedures, and operational standards.

Skills

Team leadership

Customer service

Sales targets

Budgeting

Education

Grade 12

Tools

MS Office

Sage

Job description

EnableSA (Pty) Ltd in Ballito is seeking a Store Manager to own store performance, lead a high-performing team, and ensure exceptional customer experiences. You will oversee operations, sales targets, staffing, training, and budgets to deliver a premium in-store experience.

The ideal candidate has 5+ years in retail management, strong MS Office skills, and experience with Sage. Experience in high-end retail is preferred, and the role is permanent with market-related salary.