Luxury Lodge Operations Lead (Live-In)

Wild Dreams Hospitality; South Africa; On-site; ZAR 420,000 - 650,000; Full time

Job summary

Wild Dreams Hospitality is seeking a hands-on LOGE ANCHOR for a luxurious five-star bush lodge on a private Eastern Cape reserve. You will oversee Front of House, Housekeeping, and Administration with warmth and sound judgement, anchoring the daily guest experience.

We require a Diploma/degree in Hospitality Management, Matric, and 2–3 years in a similar high-touch hospitality role. Live-in position with a focus on operational excellence and guest satisfaction.

Qualifications

• Diploma or degree in Hospitality Management.
• Matric / National Senior Certificate.
• Minimum 2–3 years' experience in a similar role.

Responsibilities

• Host guests from arrival to departure, including welcomes after game drives and meal service.
• Coordinate rooming lists, menus, dietary requirements, and activity arrangements.
• Oversee Front of House, Housekeeping, and Administration.
• Maintain consistently high standards across guest rooms, public areas, and staff presentation.
• Guide the team and report performance or disciplinary matters to the General Manager.
• Manage invoicing, filing, rosters, overtime calculations, and general lodge administration.
• Support stocktakes, curio shop stock control, and supplier liaison.
• Assist with functions, weddings, and catering during peak periods.
• Lead daily operations in the General Manager's absence, within delegated authority.

Skills

Front of House management

Guest relations

Administration

Team leadership

Education

Diploma/degree in Hospitality Management

Matric / National Senior Certificate

Job description

Wild Dreams Hospitality is seeking a hands-on LOGE ANCHOR for a luxurious five-star bush lodge on a private Eastern Cape reserve. You will oversee Front of House, Housekeeping, and Administration with warmth and sound judgement, anchoring the daily guest experience.

We require a Diploma/degree in Hospitality Management, Matric, and 2–3 years in a similar high-touch hospitality role. Live-in position with a focus on operational excellence and guest satisfaction.