Lodge Anchor

Wild Dreams Hospitality; South Africa; On-site; ZAR 420,000 - 650,000; Full time

Job summary

Wild Dreams Hospitality is seeking a hands-on LOGE ANCHOR for a luxurious five-star bush lodge on a private Eastern Cape reserve. You will oversee Front of House, Housekeeping, and Administration with warmth and sound judgement, anchoring the daily guest experience.

We require a Diploma/degree in Hospitality Management, Matric, and 2–3 years in a similar high-touch hospitality role. Live-in position with a focus on operational excellence and guest satisfaction.

Qualifications

• Diploma or degree in Hospitality Management.
• Matric / National Senior Certificate.
• Minimum 2–3 years' experience in a similar role.

Responsibilities

• Host guests from arrival to departure, including welcomes after game drives and meal service.
• Coordinate rooming lists, menus, dietary requirements, and activity arrangements.
• Oversee Front of House, Housekeeping, and Administration.
• Maintain consistently high standards across guest rooms, public areas, and staff presentation.
• Guide the team and report performance or disciplinary matters to the General Manager.
• Manage invoicing, filing, rosters, overtime calculations, and general lodge administration.
• Support stocktakes, curio shop stock control, and supplier liaison.
• Assist with functions, weddings, and catering during peak periods.
• Lead daily operations in the General Manager's absence, within delegated authority.

Skills

Front of House management

Guest relations

Administration

Team leadership

Education

Diploma/degree in Hospitality Management

Matric / National Senior Certificate

Job description

An elegant five-star bush lodge on a private Eastern Cape reserve is seeking a hands-on and experienced LOGE ANCHOR to join their team.

• Proven ability to The successful candidate will anchor the daily guest experience at an intimate luxury lodge, overseeing front of house, housekeeping, and administration with warmth and sound judgement.
  Core Criteria:
  
  • Diploma or degree in Hospitality Management
  • Matric / National Senior Certificate
  • Minimum 2-3 years' experience in a similar role, ideally within an intimate lodge or other high-touch hospitality environment
  oversee Front of House, Housekeeping, and Administration
• Highly organised and dependable, able to juggle multiple operational details at once
• Strong administration skills and computer literacy, with a sound understanding of operational systems
• Excellent written and verbal communication, comfortable handling guest enquiries
• Confident running daily operations while respecting the General Manager's authority
• Naturally warm with guests and staff, with sound judgement under pressure
• Keen eye for detail and a strong work ethic
• Team player with a genuine passion for tourism and hospitality

Candidate Responsibilities:

• Host guests from arrival to departure, including welcomes after game drives and meal service
• Coordinate rooming lists, menus, dietary requirements, and activity arrangements
• Oversee Front of House, Housekeeping, and Administration
• Maintain consistently high standards across guest rooms, public areas, and staff presentation
• Guide the team and report performance or disciplinary matters to the General Manager
• Manage invoicing, filing, rosters, overtime calculations, and general lodge administration
• Support stocktakes, curio shop stock control, and supplier liaison
• Assist with functions, weddings, and catering during peak periods
• Lead daily operations in the General Manager's absence, within delegated authority

This is a live-in position