Luxury Hotel Porter — Room Prep & Guest Service

Red Ember Recruitment (PTY) Ltd; Franschhoek; On-site; ZAR 78,000 - 112,000; Full time

Job summary

Red Ember Recruitment (PTY) Ltd in Franschhoek is seeking a Housekeeping Porter to join a dynamic team. The role focuses on maintaining cleanliness and guest satisfaction, assisting with linen, cleaning tasks, room setup, and in-room service to ensure a smooth guest experience.

The ideal candidate has at least 2 years in a luxury hotel or similar, strong English communication, and a keen eye for detail. A valid driver’s license and the ability to work night shifts are preferred, with preference

Qualifications

• Minimum of 2 years in a luxury hotel or similar.
• Knowledge of cleaning products, techniques and methods.
• Be able to communicate and understand well.
• Keen eye for attention to detail.
• Maintain a high level of hygiene and cleanliness at all times.
• Personal and professional integrity.

Responsibilities

• Assist housekeeping by supplying rooms with clean linen, towels, supplies and collect dirty laundry.
• Perform deep cleaning tasks (carpet cleaning, window washing, mattress cleaning, high dusting, furniture polishing).
• Set up guest rooms with specials or decorations for occasions.
• Stock and record mini bars.
• Set up in room bar trolleys with serving gear.
• Transport housekeepers to areas via golf carts.
• Perform rotational cleaning of all public areas and ensure furnishings and equipment are in good repair.
• Move furniture as needed and assist with porter duties.
• Dispatch and receive outsourced laundry operations.
• Attend to guest requests and inquiries courteously and efficiently.
• Adhere to Health and Safety standards.

Skills

Experience 2y

Cleaning know-how

English comms

Attention to detail

Hygiene

Integrity

Physical endurance

Driver's license

Night shift

Franschhoek local

Education

Matric certificate

Job description

Red Ember Recruitment (PTY) Ltd in Franschhoek is seeking a Housekeeping Porter to join a dynamic team. The role focuses on maintaining cleanliness and guest satisfaction, assisting with linen, cleaning tasks, room setup, and in-room service to ensure a smooth guest experience.

The ideal candidate has at least 2 years in a luxury hotel or similar, strong English communication, and a keen eye for detail. A valid driver’s license and the ability to work night shifts are preferred, with preference