Housekeeping Porter

Red Ember Recruitment (PTY) Ltd; Franschhoek; On-site; ZAR 78,000 - 112,000; Full time

Job summary

Red Ember Recruitment (PTY) Ltd in Franschhoek is seeking a Housekeeping Porter to join a dynamic team. The role focuses on maintaining cleanliness and guest satisfaction, assisting with linen, cleaning tasks, room setup, and in-room service to ensure a smooth guest experience.

The ideal candidate has at least 2 years in a luxury hotel or similar, strong English communication, and a keen eye for detail. A valid driver’s license and the ability to work night shifts are preferred, with preference

Qualifications

• Minimum of 2 years in a luxury hotel or similar.
• Knowledge of cleaning products, techniques and methods.
• Be able to communicate and understand well.
• Keen eye for attention to detail.
• Maintain a high level of hygiene and cleanliness at all times.
• Personal and professional integrity.

Responsibilities

• Assist housekeeping by supplying rooms with clean linen, towels, supplies and collect dirty laundry.
• Perform deep cleaning tasks (carpet cleaning, window washing, mattress cleaning, high dusting, furniture polishing).
• Set up guest rooms with specials or decorations for occasions.
• Stock and record mini bars.
• Set up in room bar trolleys with serving gear.
• Transport housekeepers to areas via golf carts.
• Perform rotational cleaning of all public areas and ensure furnishings and equipment are in good repair.
• Move furniture as needed and assist with porter duties.
• Dispatch and receive outsourced laundry operations.
• Attend to guest requests and inquiries courteously and efficiently.
• Adhere to Health and Safety standards.

Skills

Experience 2y

Cleaning know-how

English comms

Attention to detail

Hygiene

Integrity

Physical endurance

Driver's license

Night shift

Franschhoek local

Education

Matric certificate

Job description

Red Ember Recruitment (PTY) Ltd | Full time

Franschhoek, South Africa

Our client in Franschhoek is looking for a Housekeeping Porter to join their dynamic team.

You will excel in this role if you are flexible and able to multitask working at a faster than average speed. Your high level of attention to detail with excellent organisational skills, and the ability to learn and adapt in the environment you work in will be essential.

Main Responsibilities

• Assist housekeeping through supplying rooms with clean linen, towels, supplies and collect dirty laundry and deliver other relevant items.
• Perform deep cleaning tasks, such as carpet cleaning, window washing, mattrass cleaning, high dusting and furniture and curtain rail polishing.
• Assist with setting up guest rooms with special amenities or decorations for special occasions.
• Ensure mini bars are correctly stocked and recorded.
• In room bar trolleys to be set-up correctly as per menu list with the accompanying serving gear i.e. corkscrew, coasters etc.
• Assist with transporting of housekeepers to various areas via golf carts (Company only).
• Perform rotational cleaning duties (including all public areas) and ensure that all furnishes, facilities and equipment are in good repair.
• Assist with moving furniture where required and additional duties such as Porter.
• Assist with the dispatch and receiving of outsourced laundry and all functions related to this.
• Ensure guest satisfaction by performing such duties as attending to their request and enquiries courteously and efficiently.
• Adhere to and maintain Health and Safety standards.

Requirements

Experience and Skills

• Minimum of 2 years of experience in a luxury hotel or similar.
• Knowledge of cleaning products, techniques and methods.
• Be able to communicate and understand well.
• Keen eye for attention to detail.
• Maintain a high level of hygiene and cleanliness at all times.
• Personal and professional integrity.

Inherent Requirements

• Matric Certificate.
• Good communication skills in English.
• High level of physical endurance.
• Valid driver’s license.
• Ability to work shifts including night shift.
• Preference will be given to candidates from Franschhoek and neighbouring areas.