Five-Star Porter & Driver - Guest Services (Night Shift)

Phoenix Recruitment; Franschhoek; On-site; ZAR 100,000 - 167,000; Full time

Job summary

Phoenix Recruitment seeks a guest services associate for a luxury hotel in Franschhoek. You will assist guests with luggage, parking, and basic hospitality tasks while maintaining excellent service standards.

Applicants should have a Matric Certificate and experience in a 5* luxury setting, plus a valid driver’s license and excellent English communication. The role requires physical stamina and availability for night shifts.

Qualifications

• Matric Certificate is required.
• Experience in a 5* luxury environment is preferred.
• Valid driver’s license is required.
• Excellent written and spoken English communication skills.
• High level of physical endurance.
• Willingness to work night shifts.

Responsibilities

• Assist guests with luggage, parcels and related items.
• Interact with guests while assisting with luggage.
• Assist guests with parking of their cars.
• Perform basic operational tasks (pool setup, lounger cushions, clearing dishes).
• Upsell other facilities and services including affiliates.

Skills

Guest interaction

English communication

Physical endurance

Shift work

Education

Matric Certificate

Job description

Phoenix Recruitment seeks a guest services associate for a luxury hotel in Franschhoek. You will assist guests with luggage, parking, and basic hospitality tasks while maintaining excellent service standards.

Applicants should have a Matric Certificate and experience in a 5* luxury setting, plus a valid driver’s license and excellent English communication. The role requires physical stamina and availability for night shifts.