Luxury Front-of-House Host & Duty Manager - Franschhoek

HotelJobs; Franschhoek; On-site; ZAR 223,000 - 279,000; Full time

Benefits offered by this job

Competitive salary

Refined Franschhoek hospitality env.

Professional and supportive team

Job summary

Luxury Guest Farm in Franschhoek is seeking a polished Hostess / Duty Manager to oversee daily front-of-house operations and ensure an exceptional guest experience. You will lead guest reception, coordinate reservations, and supervise service staff while maintaining high standards.

The role requires professionalism, strong communication, and the ability to stay calm under pressure. Salary is negotiable DOE, with a competitive package in the Franschhoek hospitality scene.

Qualifications

• Previous experience as Hostess, Duty Manager, or similar in luxury hospitality.
• Strong communication and interpersonal abilities.
• Excellent attention to detail and organisational skills.
• Ability to stay calm and professional under pressure.

Responsibilities

• Welcoming and hosting guests with professionalism and warmth.
• Overseeing day-to-day front-of-house operations while on duty.
• Managing reservations, seating plans, and guest flow.
• Handling guest requests, feedback, and resolving issues efficiently.
• Supervising service staff and maintaining high service standards.
• Assisting with opening, closing, and shift handovers.
• Supporting management with reporting and operational duties.

Skills

Communication skills

Customer service

Organisation

Professional demeanor

Job description

Luxury Guest Farm in Franschhoek is seeking a polished Hostess / Duty Manager to oversee daily front-of-house operations and ensure an exceptional guest experience. You will lead guest reception, coordinate reservations, and supervise service staff while maintaining high standards.

The role requires professionalism, strong communication, and the ability to stay calm under pressure. Salary is negotiable DOE, with a competitive package in the Franschhoek hospitality scene.