Host / Duty Manager

Kendrick Recruitment; Franschhoek; On-site; ZAR 223,000 - 279,000; Full time

Benefits offered by this job

Competitive salary

Prestigious Franschhoek environment

Professional team culture

Job summary

Luxury Guest Farm in Franschhoek is seeking a polished Hostess / Duty Manager to oversee daily front-of-house operations and ensure an exceptional guest experience. The role requires professionalism, strong communication, and a passion for high-end hospitality, with duties spanning reservations, guest flow, staff supervision, and shift handovers.

The position offers a competitive salary based on experience, within a luxury Franschhoek environment and supportive team culture.

Qualifications

• Previous experience as a Hostess or Duty Manager in luxury hospitality."
• Strong communication and interpersonal skills.
• Excellent attention to detail and organisational ability.
• Ability to remain calm and professional under pressure.
• Flexibility to work shifts, weekends, and public holidays.
• Strong commitment to guest service excellence.

Responsibilities

• Welcoming and hosting guests with professionalism and warmth.
• Overseeing day-to-day front-of-house operations while on duty.
• Managing reservations, seating plans, and guest flow.
• Handling guest requests, feedback, and resolving issues efficiently.
• Supervising service staff and maintaining high service standards.
• Assisting with opening, closing, and shift handovers.
• Supporting management with reporting and operational duties.

Skills

Guest service

Communication

Organization

Guest relations

Shift work

Job description

Host \ Duty Manager

Luxury Guest Farm

Franschhoek

R20,000 – R25,000 (Negotiable DOE)

Overview

A luxury guest farm in Franschhoek is seeking a polished, guest-focused Hostess / Duty Manager to oversee daily front-of-house operations and ensure an exceptional guest experience. This role is ideal for someone professional, organised, and passionate about high-end hospitality.

Key Responsibilities

• Welcoming and hosting guests with professionalism and warmth


• Overseeing day-to-day front-of-house operations while on duty


• Managing reservations, seating plans, and guest flow


• Handling guest requests, feedback, and resolving issues efficiently


• Supervising service staff and maintaining high service standards


• Assisting with opening, closing, and shift handovers


• Supporting management with reporting and operational duties

Requirements

• Previous experience as a Hostess, Duty Manager, or similar role in a luxury hospitality environment


• Strong communication and interpersonal skills


• Excellent attention to detail and organisational ability


• Ability to remain calm and professional under pressure


• Flexibility to work shifts, weekends, and public holidays


• Strong commitment to guest service excellence

What’s on Offer

• Competitive salary based on experience


• Opportunity to work in a refined Franschhoek hospitality environment


• Professional and supportive team culture