Luxury Lodge Assistant Manager (Live-in) | Guest Experience Leader

HospitalityandOutdoor; Limpopo; On-site; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Housing

Meals

Provident Fund

Medical Aid

Job summary

Hospitality and Outdoor in Bela Bela is seeking an experienced Assistant Resident Manager to support daily lodge operations at a luxury five‑star lodge. The role requires hands‑on leadership, exceptional guest service and the ability to step in for the Resident Lodge Manager when required.

You'll manage Front of House, food and beverage operations, oversee staff, and ensure adherence to company standards. Live‑in, with meals on duty, Provident Fund and Medical Aid are provided; interview in Bela

Qualifications

• Minimum five years in a five-star lodge management role.
• Proven Front of House and F&B management experience.
• Knowledge of Nebula, Opera or similar PMS/POS systems.
• Matric and SA ID required; valid driver's license.
• Strong leadership and guest-focused service.
• Interview in Bela Bela at short notice.

Responsibilities

• Assist with daily lodge operation planning and management.
• Lead and train lodge team; maintain high service standards.
• Oversee Front of House administration and guest services.
• Manage cost controls, financial reporting and admin duties.
• Maintain relations with guests, staff and partners.
• Ensure adherence to company procedures and standards.
• Support broader operational goals with Head Office.

Skills

Front of House

F&B management

Operations management

Staff leadership

Guest relations

Education

Hospitality degree or diploma (preferable)

Tools

Nebula PMS

Opera PMS

POS systems

Job description

Hospitality and Outdoor in Bela Bela is seeking an experienced Assistant Resident Manager to support daily lodge operations at a luxury five‑star lodge. The role requires hands‑on leadership, exceptional guest service and the ability to step in for the Resident Lodge Manager when required.

You'll manage Front of House, food and beverage operations, oversee staff, and ensure adherence to company standards. Live‑in, with meals on duty, Provident Fund and Medical Aid are provided; interview in Bela