Loyalty Programme Lead – Africa

Yum!; Johannesburg; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

KFC South Africa is seeking a senior Loyalty Programme lead to own end-to-end strategy, commercial performance, operations and expansion of the loyalty program across African markets. You will build a profitable, digitally enabled loyalty ecosystem that drives incremental revenue, customer frequency and lifetime value while delivering a differentiated customer experience.

Own the loyalty proposition, programme economics, performance and roadmap, working cross-functionally with Brand, Finance,

Job description

KFC South Africa is seeking a senior Loyalty Programme lead to own end-to-end strategy, commercial performance, operations and expansion of the loyalty program across African markets. You will build a profitable, digitally enabled loyalty ecosystem that drives incremental revenue, customer frequency and lifetime value while delivering a differentiated customer experience.

Own the loyalty proposition, programme economics, performance and roadmap, working cross-functionally with Brand, Finance,