Loss Adjuster

Placements24; Richards Bay; Hybrid; ZAR 400,000 - 700,000; Full time

Benefits offered by this job

Company vehicle and fuel allowance

Health and retirement benefits

Fully remote with travel flexibility

Professional growth opportunities

Job summary

Placements24 is seeking a dedicated Loss Adjuster to manage insurance claims from Richards Bay and surrounding areas. You will inspect damaged properties, investigate incidents, determine loss extent and liability, and prepare detailed loss reports for fair settlements.

The role requires strong investigative and negotiation skills, meticulous documentation, and the ability to work autonomously in a client-facing capacity. A relevant industry qualification is highly desirable.

Qualifications

• Significant experience as a Loss Adjuster or in a similar claims investigation role.
• In-depth understanding of insurance principles, policy wordings, and claims handling best practices.
• Excellent observational skills and meticulous documentation of findings.
• Strong negotiation and conflict-resolution abilities.
• Proficiency with digital tools for reporting and data management.
• Relevant industry qualifications or certifications are highly desirable.

Responsibilities

• Conduct on-site inspections of damaged properties to assess the extent of the loss.
• Investigate the circumstances surrounding claims to determine cause and liability.
• Obtain and review documentation, including police reports, repair quotes, and policy details.
• Prepare detailed loss reports with photographic evidence and cost estimations.
• Negotiate settlements with policyholders or representatives in a fair and professional manner.
• Maintain clear communication with clients, policyholders, and internal claims departments.

Skills

Investigative skills

Negotiation

Documentation

Communication

Digital reporting tools

Education

Industry qualifications/certifications

Tools

Insurance software

Data management tools

Job description

About the Role

Our client requires a dedicated and experienced Loss Adjuster to manage insurance claims efficiently from their base serving Richards Bay and surrounding areas. You will be responsible for inspecting damaged properties or investigating incidents to determine the cause, extent of loss, and liability of the insurer. This role is critical in ensuring that claims are settled fairly and accurately, balancing the needs of the claimant with the policy terms and company objectives. The successful candidate will possess strong investigative skills, excellent judgment, and the ability to work autonomously in a client-facing capacity, contributing to the company's reputation for prompt and equitable claim resolution.

Key Responsibilities

• Conduct on-site inspections of damaged properties (e.g., buildings, vehicles, contents) to assess the extent of the loss.
• Investigate the circumstances surrounding insurance claims to determine the cause and liability.
• Obtain and review relevant documentation, including police reports, repair quotes, and policy details.
• Prepare detailed and accurate loss reports, including photographic evidence and cost estimations.
• Negotiate settlements with policyholders or their representatives in a fair and professional manner.
• Maintain clear and concise communication with clients, policyholders, and internal claims departments.

Requirements

• Significant experience as a Loss Adjuster or in a similar claims investigation role.
• In-depth understanding of insurance principles, policy wordings, and claims handling best practices.
• Excellent observational skills and the ability to meticulously document findings.
• Strong negotiation and conflict resolution abilities.
• Proficiency in using digital tools for reporting and data management.
• Relevant industry qualifications or certifications are highly desirable.

Benefits

• Competitive salary, reflecting the importance of the role and required expertise.
• Fully remote position with the flexibility to manage your schedule and travel.
• Company vehicle and fuel allowance provided for site visits.
• Comprehensive health and retirement benefits package.
• Opportunities for professional growth and specialization within the claims sector.