About the Role
Our client is seeking a highly skilled and experienced Senior Loss Adjuster to join their fully remote team, serving clients across **South Africa**. This position is ideal for a motivated professional who excels at assessing damages, determining claim values, and managing the claims process with precision and empathy, all from a remote location. The successful candidate will possess deep expertise in various types of property and casualty claims, strong negotiation abilities, and a commitment to delivering exceptional service. As a remote-first role, this opportunity offers significant flexibility and the chance to make a substantial impact on the claims division without the need for office presence. You will be a key player in ensuring fair and efficient claim settlements for our clients wherever they are located, including in **Stellenbosch** and beyond.
Key Responsibilities
- Investigate and assess damages related to property and casualty insurance claims.
- Determine the cause and extent of loss, and prepare detailed damage reports.
- Evaluate repair costs, replacement values, and other expenses associated with claims.
- Negotiate settlements with policyholders and their representatives effectively.
- Ensure claims are processed efficiently and in compliance with policy terms and regulatory requirements.
- Maintain accurate and comprehensive claim files using digital management systems.
- Communicate clearly and professionally with all stakeholders, including clients, underwriters, and legal counsel.
- Identify and report potential subrogation or salvage opportunities.
- Stay current with industry best practices, building codes, and repair technologies.
- Manage a substantial caseload of complex claims, ensuring timely resolution and client satisfaction.
Requirements
- A relevant tertiary qualification in a related field (e.g., Engineering, Construction, Risk Management).
- A minimum of 7 years of experience as a Loss Adjuster, specializing in property and casualty insurance.
- Demonstrated expertise in assessing various types of property damage and estimating repair costs accurately.
- Strong understanding of insurance policies, claims procedures, and relevant **South African** legislation.
- Exceptional negotiation, communication, and problem-solving skills.
- Proficiency in claims management software and virtual collaboration tools.
- Ability to work independently, manage a high-volume caseload, and maintain strict deadlines in a remote setting.
- A strong ethical compass and a commitment to professional integrity.
- Professional certifications or designations in loss adjusting are highly desirable.
- Access to a reliable internet connection and a suitable remote work environment.
Benefits
- A competitive annual salary of ZAR .
- Performance-based bonuses and incentives.
- Comprehensive health insurance and retirement benefits.
- Extensive opportunities for professional development and advanced training.
- The freedom and flexibility of a fully remote work arrangement.
- Be part of a globally recognized insurance organization, contributing to its success from **Stellenbosch** or your preferred remote location.
- Work with a supportive and experienced team of insurance professionals.
- Play a crucial role in the claims handling process across **South Africa**.