Logistics Systems & Integrations Specialist

DSV Road GmbH; Kempton Park; On-site; ZAR 450,000 - 750,000; Full time

Job summary

DSV Road GmbH is seeking a Business Support Specialist for Contract Logistics in Kempton Park. The role focuses on system support, integrations, and customer/carrier onboarding across the transport environment.

You will validate requirements, configure systems, and coordinate SIT/UAT, deployments and issue resolution with vendors and internal teams. Strong SQL, EDI/API experience and advanced Excel skills are essential.

Qualifications

• Minimum 2 years' experience supporting enterprise logistics or supply chain systems.
• Minimum 2 years’ experience in warehouse and transport logistics
• Experience supporting/leading customer and carrier onboarding projects.
• Experience supporting system integrations and data exchanges between multiple business partners.
• Experience facilitating SIT, UAT and production deployment activities.
• Experience working with technical vendors, software providers and business stakeholders.
• Experience with carrier buy-rate and customer sell-rate configuration.
• Experience as single point of contact for day-to-day user base support enquiries.

Responsibilities

• Receive, validate, investigate, and resolve system incidents and support tickets.
• Act as local business-facing point of contact for system support and escalations.
• Coordinate with internal and external support providers to resolve issues.
• Lead/support the systems workstream for customer and carrier implementations.
• Gather, validate and document business and technical requirements.
• Participate in solution design, validate proposed solutions and configure transport systems.
• Facilitate or support SIT, UAT, deployment and hypercare activities.
• Coordinate implementation activities between business, customers, carriers, vendors and global IT.
• Lead & support onboarding, testing, deployment and support of integrations between DSV, customers, carriers and third-party providers.

Skills

SQL

Data analysis

EDI integration

API integration

WMS

TMS

ERP

Onboarding

Excel advanced

Visio

Education

Bachelor's Degree or Advanced Diploma in Information Systems or related field

Certification or experience in TMS/SCE/WMS/ERP/EDI/API/SQL reporting

Tools

Advanced Excel

Visio

Job description

DSV Road GmbH is seeking a Business Support Specialist for Contract Logistics in Kempton Park. The role focuses on system support, integrations, and customer/carrier onboarding across the transport environment.

You will validate requirements, configure systems, and coordinate SIT/UAT, deployments and issue resolution with vendors and internal teams. Strong SQL, EDI/API experience and advanced Excel skills are essential.