Logistics Dispatcher

Placements24; Upington; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Bonuses

Fully remote

Health insurance

Paid time off

Professional development

Job summary

Placements24 is seeking a highly organized Logistics Dispatcher to manage shipment coordination and driver communication for a fully remote team. You will assign loads, monitor progress, and resolve transit issues, serving as the central point of contact for drivers and customers.

Ideal candidates have proven dispatcher experience, strong communication, and proficiency with dispatch software, GPS tracking, and TMS.

Qualifications

• Proven experience as a Logistics Dispatcher or in a similar role.
• Strong communication and problem-solving skills under pressure.
• Ability to multitask and manage multiple shipments concurrently.
• Familiarity with dispatch software, GPS tracking, and TMS tools.

Responsibilities

• Assign and dispatch loads to drivers with efficient route planning.
• Monitor shipments and driver locations in real time via dispatch software.
• Communicate clear updates and instructions to drivers and customers.
• Resolve transit issues promptly and coordinate with internal teams.
• Maintain dispatch records and delivery confirmations with accuracy.
• Collaborate with customers and teams on shipment status and delays.

Skills

Dispatcher experience

Communication

Multitasking

Problem-solving

Tools

Dispatch software

GPS tracking

TMS (Transportation Management Systems)

Job description

About the Role

Our client is seeking a highly organized and responsive Logistics Dispatcher to manage shipment coordination and driver communication within their fully remote team. This critical role ensures the timely and efficient movement of goods by assigning loads to drivers, tracking shipments, and resolving any logistical issues that arise during transit. You will be the central point of contact for drivers, providing support and necessary information to ensure successful deliveries. This is an excellent opportunity for an experienced dispatcher to leverage their skills in a flexible, remote environment while playing a key role in the company's operational success and customer satisfaction.

Key Responsibilities

• Assign and dispatch loads to drivers, ensuring efficient route planning and adherence to schedules.
• Monitor driver locations and shipment progress in real-time using dispatch software.
• Communicate effectively with drivers, providing instructions, updates, and support.
• Respond promptly to and resolve any issues or emergencies that occur during transit.
• Maintain accurate dispatch records and logs, including delivery confirmations.
• Liaise with customers and internal teams regarding shipment status and potential delays.

Requirements

• Proven experience as a Logistics Dispatcher or in a similar dispatching role.
• Proficiency with dispatch software, GPS tracking systems, and transportation management systems (TMS).
• Excellent communication, multitasking, and problem-solving skills.
• Ability to remain calm and make effective decisions under pressure.
• Strong organizational skills and attention to detail, with the ability to work independently in a remote setting.

Benefits

• Competitive salary and performance-based bonuses.
• Fully remote work arrangement providing flexibility and autonomy.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and company holidays.
• Opportunities for professional development in logistics and dispatch management.