Logistics Coordinator

Helderberg Personnel; Somerset West; On-site; ZAR 240,000 - 300,000; Full time

Job summary

Helderberg Personnel in Somerset West is seeking a Logistics Coordinator to manage end-to-end processes from loading to final destination. The role requires coordinating transport, documentation, and carrier selections to meet client requirements.

You will monitor vessel movements, compile reports, and work with external service providers, aiming to minimise disruption and deliver on customer expectations, with exposure to perishable exports considered advantageous.

Qualifications

• Tertiary qualification or diploma in Logistics / Supply Chain.
• 3+ Years’ experience in a similar relevant position.
• Professional written and verbal communication skills in English.
• Strong working knowledge of MS Office, shipping portals, QX or other fresh produce ERP systems.
• Experience in export of perishable goods advantageous.

Responsibilities

• Coordinate all logistical processes from loading to final shipping destination.
• Book and timely place supply chain services based on best option in the market, correct protocols and client requirements.
• Maintain and distribute updated transport and shipping information for all stakeholders.
• Ensure dispatches are confirmed promptly and accurately to enable export and local documentation.
• Monitor vessel and container movements, provide reports and find solutions to deviations.
• Identify operational risks early and implement practical solutions to minimise disruption to deliveries.
• Coordinate information flows with external service providers including cold stores and off-site storage solutions.
• Collect and supply accurate information for in-house export clearance.
• Customer Service – manage customer expectations, resolve queries and communicate regular shipment updates.
• Assist the Logistics Manager in investigating logistics claims and coordinating submissions with shipping lines, transporters and insurers.
• Assisting the Logistics Manager with capturing and reporting shipping costs.

Skills

Attention to detail

Communication skills

Analytical ability

English proficiency

Education

Tertiary qualification or diploma in Logistics / Supply Chain

Tools

MS Office

Shipping portals

QX ERP systems

Job description

The ideal candidate will thrive in a fast-paced environment while maintaining accuracy and attention to detail. Reporting to the Logistics Manager.

Responsibilities:

• Coordinate all logistical processes from point of loading through to final shipping destination.
• Book and timely place supply chain services, based on best option in the market, correct protocols and client requirements.
• Maintain and distribute updated transport and shipping information for all stakeholders
• Ensure that dispatches are confirmed promptly and accurately to enable further processing and completion of export and local documentation
• Monitor vessel & container movements, provide reports to relevant stakeholders and find solutions to deviations.
• Identify operational risks early and implement practical solutions to minimise disruption to customer deliveries.
• Coordinate information flows with external service providers including cold stores and off-site storage solutions.
• Collect and supply accurate information for in-house export clearance.
• Customer Service – manage customer expectations, resolve queries and communicate regular shipment updates.
• Assist the Logistics Manager in investigating logistics claims, compiling supporting documentation and coordinating claim submissions with shipping lines, transporters and insurers.
• Assisting the Logistics Manager with capturing and reporting shipping costs.

Requirements:

• Tertiary qualification or diploma in Logistics / Supply Chain
• 3+ Years’ experience in a similar relevant position
• Professional written and verbal communication skills in English
• Strong working knowledge of MS Office, shipping portals, QX or other fresh produce ERP systems
• Additional industry experience in the export of perishable goods will be advantageous (DALLRD applications, PPECB, Phytosanitary processes, Q67’s / Titan, Port Operations, Incoterms etc)
• Ability to analyse shipment trends, produce reports and identify shipping opportunities advantageous.