Lodge Manager

Kendrick Recruitment; LegKraal Gate; On-site; ZAR 450,000 - 600,000; Full time

Benefits offered by this job

Live-in accommodation

Job summary

Kendrick Recruitment seeks an experienced Lodge Manager for a luxury game reserve in Welgevonden, Limpopo. You will oversee daily operations, lead the lodge team and ensure exceptional guest experiences from arrival to departure.

We require proven leadership in luxury safari lodge management, strong financial and operational skills, and a hands-on approach in a remote live-in environment. Accommodation is provided.

Qualifications

• Previous experience in a Lodge Manager or senior lodge management position.
• Strong leadership and team management skills.
• Excellent financial and operational management capabilities.
• A solid understanding of hospitality standards, guest relations and lodge operations.
• Exceptional communication, interpersonal and problem-solving skills.
• The ability to remain calm and professional under pressure.
• Strong organisational skills and attention to detail.
• A hands-on approach with a passion for service excellence and continuous improvement.

Responsibilities

• Oversee daily lodge operations, maintaining top-tier service.
• Lead, motivate and manage the lodge team.
• Ensure exceptional guest experiences from arrival to departure.
• Manage budgets, control costs and monitor expenditure.
• Oversee stock control, procurement and inventory.
• Maintain housekeeping, F&B, maintenance and presentation.
• Coordinate with kitchen, F&B, housekeeping and guiding teams.
• Monitor staff performance and provide ongoing training.
• Ensure health, safety and hygiene regulations are followed.
• Develop procedures to improve efficiency and service delivery.
• Build relationships with guests, suppliers and team members.
• Uphold luxury safari hospitality standards.

Job description

Lodge Manager – Luxury Game Reserve Location: Welgevonden Game Reserve, LimpopoProperty: Luxury Game ReserveSalary: Negotiable, depending on experienceAccommodation: Live-in

Kendrick Recruitment is seeking an experienced and highly motivated Lodge Manager to oversee the day-to-day operations of a luxury game reserve in Welgevonden, Limpopo. This is an excellent opportunity for a hospitality professional with a strong background in luxury safari lodge management, exceptional leadership abilities and a passion for delivering memorable guest experiences.

Key Responsibilities:

Oversee the daily operations of the lodge, ensuring the highest standards of service and hospitality are consistently maintained.

Lead, motivate and manage the lodge team, fostering a positive and professional working environment.

Ensure exceptional guest experiences from arrival to departure, attending to guest needs and resolving any concerns efficiently.

Manage operational budgets, control costs and monitor expenditure to support the financial performance of the lodge.

Oversee stock control, procurement and inventory management.

Maintain high standards of housekeeping, food and beverage service, maintenance and overall lodge presentation.

Work closely with the kitchen, front-of-house, housekeeping and guiding teams to ensure seamless operations.

Monitor staff performance, provide ongoing training and ensure compliance with company policies and hospitality standards.

Ensure health, safety and hygiene regulations are adhered to throughout the property.

Assist with the development and implementation of operational procedures to improve efficiency and service delivery.

Build and maintain positive relationships with guests, suppliers and team members.

Uphold the standards and reputation of a luxury safari hospitality environment.

Requirements:

Previous experience in a Lodge Manager or senior lodge management position within a luxury safari lodge or game reserve.

Strong leadership and team management skills, with the ability to motivate and develop a diverse team.

Excellent financial and operational management capabilities.

A solid understanding of hospitality standards, guest relations and lodge operations.

Exceptional communication, interpersonal and problem-solving skills.

The ability to remain calm and professional under pressure.

Strong organisational skills and attention to detail.

A hands-on approach with a passion for service excellence and continuous improvement.

Flexibility to work in a remote, live-in environment and accommodate the operational demands of a luxury game reserve.

Salary: Negotiable, depending on experience. Live-in accommodation is provided.