Live-in Remote Luxury Lodge Operations Leader

Wild Dreams Hospitality; Oos-Kaap; Sur place; ZAR 335 000 - 391 000; Plein temps

Avantages offerts par ce poste

Uniform provided

Provident fund contribution (after 3‑m

Wifi

21 annual leave days

3 weeks on, 1 week off rotation

Résumé du poste

Wild Dreams Hospitality is seeking a hands-on leader to manage multiple remote camps in a conservation setting. You will balance guest experience, staff leadership, and financial oversight to maintain high standards and SOP compliance.

You will oversee daily operations across all camps, mentor hospitality teams, manage front-of-house and beverage budgets, coordinate supplier relations, and drive cross‑department collaboration while advancing sustainability values.

Qualifications

• Minimum 5 years' hospitality experience, including at least 2 years in a managerial role at a 5 star lodge or hotel.
• Strong financial acumen with budgeting and SOPs.
• Proficient in hospitality systems and Microsoft Office.
• Strong leadership, communication, and guest service skills.
• Calm and solutions driven, with a genuine passion for high standards.
• Comfortable working across multiple properties in a remote reserve environment.

Responsabilités

• Oversee daily operations and service quality across all camps.
• Lead, mentor, and manage hospitality teams.
• Manage front of house and beverage budgets, along with supplier relations.
• Ensure SOP compliance and consistently high guest experience standards.
• Foster collaboration between departments.
• Support the reserve's broader conservation and sustainability values.

Connaissances

Leadership

Guest service

Communication

Calm under pressure

Multi-property management

Staff management

Outils

Hospitality systems

Microsoft Office

Description du poste

Wild Dreams Hospitality is seeking a hands-on leader to manage multiple remote camps in a conservation setting. You will balance guest experience, staff leadership, and financial oversight to maintain high standards and SOP compliance.

You will oversee daily operations across all camps, mentor hospitality teams, manage front-of-house and beverage budgets, coordinate supplier relations, and drive cross‑department collaboration while advancing sustainability values.