Linen Controller

The Capital Hotels, Apartments & Resorts; Ballito; On-site; ZAR 201,000 - 268,000; Full time

Job summary

The Linen Controller at The Capital Hotels, Apartments & Resorts is responsible for the overall management of the Linen and Uniform Department across the resort. You will oversee stock, purchasing, ordering, and quality control for linen, uniforms and supplies throughout the property.

The role requires hands-on problem solving, strong leadership and excellent communication with team members and guests, with a focus on operational efficiencies and high service standards.

Qualifications

• Matric is required and Hospitality Management qualification or equivalent.
• 1–3 years Linen Controller experience.
• Computer literate, especially with Excel, Word and Emails.
• Good filing skills.
• Strong leadership and organizational skills.
• Ability to drive change and to look for operational efficiencies/synergies
• Customer service driven with outstanding communication and active listening skills
• Ability to work as part of a team, as well as independently
• Presentable/Professional appearance and well spoken

Responsibilities

• Oversee Linen and Uniform Department management.
• Manage linen stock, purchasing, ordering and quality control across all departments using linen and uniforms.
• Ensure timely and accurate inventory and supplier coordination across the resort.

Skills

Excel

Word

Emails

Leadership

Organizational skills

Problem solving

Teamwork

Attention to detail

Communication

Active listening

Education

Matric

Hospitality Management Qualification

Tools

Excel

Job description

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!

WHY WORK FOR US?

Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don’t manage managers, we are all simply doers.

Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We don’t need to or want to wait for approval. We recruit on experience but promote on values — the core of which is rigor, disciplined thought and disciplined

Description:

The Linen Controller is responsible for overall management of the Linen and Uniform Department. Responsibilities include linen stock management, purchasing, ordering, and quality control for all departments using linen, uniforms and supplies throughout the resort.

Minimum Requirements:

• Matric
• Hospitality Management Qualification or equivalent
• 1 - 3 Years Linen Controller experience required
• Computer literate, especially with Excel (Intermediate to Advance), Word and E-mails
• Good filling skills
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Strong leadership and organizational skills
• Ability to drive change and to look for operational efficiencies/synergies
• Customer service driven with outstanding communication and active listening skills
• Ability to work as part of a team, as well as independently
• Effective communication with members of staff as well as Guests of the Hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable/Professional appearance and well spoken
• Proactive in approach

Please note that relocation costs will be for your own expense should your application be successful and you reside outside of the city where the Hotel is located.