Leisure Sales Manager

HotelJobs; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Job summary

The Leisure Sales Manager will join The Petousis Hotel Group, servicing The Vineyard Hotel, Oude Werf Hotel and Stellenbosch Hotel, with a primary focus on growing leisure business across the three properties.

Based at Head Office in Newlands, Cape Town, you will manage leisure trade accounts, lead contracting, and develop new opportunities while hosting site inspections and representing the group at industry events. You will report to the Group Head of Commercial – Marketing & Sales.

Qualifications

• Minimum 5 years’ hospitality or travel trade sales experience with leisure accounts.
• Experience contracting and account management for hotels.
• Proven experience representing a hotel or hotel group at travel trade shows or industry events.
• Sound knowledge of hotel contracting processes and interfaces with Sales, Marketing, Revenue, Distribution and Reservations.
• Proficient in Microsoft Office; Opera knowledge advantageous.

Responsibilities

• Manage and grow leisure trade accounts: STOs, wholesalers, tour operators and travel agents.
• Lead contracting: assess rate requests and negotiate terms with Revenue & Distribution.
• Identify and convert new leisure opportunities with a strong pipeline.
• Build and represent trade relationships at trade shows and industry events.
• Monitor market trends and translate insights into actionable recommendations.
• Maintain an up-to-date sales pipeline and activity plan.

Skills

Travel trade account management

Leisure contracting

Business development

Trade show hosting

Sales forecasting

Market analysis

Budget management

Cross-functional collaboration

Negotiating

Planning

Client-focused

Education

Hospitality/Business Diploma

Tools

Microsoft Office

Opera (hotel system)

Job description

Leisure Sales Manager – Head Office, Newlands, Cape Town | Servicing The Vineyard Hotel, Oude Werf Hotel and Stellenbosch Hotel

An exciting opportunity exists for an experienced and results-driven Leisure Sales Manager to join the Petousis Hotel Group, servicing The Vineyard Hotel, Oude Werf Hotel and Stellenbosch Hotel.

The Petousis Hotel Group is recognised for its exceptional guest experience, commitment to sustainability and people-centred culture. We are looking for an experienced leisure sales professional who will grow profitable leisure business across our three hotels, strengthen our travel trade relationships, and ensure our properties remain visible, relevant and easy to do business with.

Reporting to the Group Head of Commercial – Marketing & Sales, the Leisure Sales Manager will be the Group’s primary point of contact for leisure travel trade partners and an active member of the wider Sales & Marketing team, working collaboratively with Revenue, Reservations and hotel teams to convert opportunities and support performance across the Group.

Key Role Responsibilities:

• 1. Manage and Grow Leisure Trade Accounts – Build and manage relationships with STOs, wholesalers, tour operators and travel agents, developing clear plans for priority accounts to grow, retain and recover business across the three hotels.
• 2. Lead the Group’s Leisure Contracting Process – Assess contract and rate requests and negotiate rates, allocations and commercial terms within agreed parameters, in close collaboration with Revenue & Distribution, escalating exceptions where required.
• 3. Identify and Convert New Business – Proactively source and qualify new leisure opportunities, maintain a clear pipeline, and work across the business to convert appropriate opportunities, with particular focus on identified need periods and business priorities.
• 4. Build and Represent Strong Trade Relationships – Act as a knowledgeable, responsive point of contact for leisure partners, hosting site inspections and representing the Group at trade shows, roadshows and industry events.
• 5. Monitor Market and Account Performance – Track leisure production, account performance, market trends and competitor activity across all three hotels, and translate insights into practical recommendations.
• 6. Deliver Accurate Reporting and Planning – Maintain an up-to-date sales pipeline and account activity plan, monitor key account performance, and contribute meaningful leisure sales insights and recommendations to business reporting and planning.
• 7. Maintain an Organised and Compliant Leisure Portfolio – Keep account records, contracts and correspondence accurate and accessible, and manage leisure sales expenditure responsibly within agreed budgets and Company policy.

Minimum Requirements:

• Minimum of 5 years’ relevant hospitality or travel trade sales experience, including demonstrated experience in leisure accounts, contracting and account management, ideally within the 4-star or 5-star hotel sector and hold a relevant Hospitality, Tourism or Business Diploma.
• Demonstrated experience managing relationships with Specialist Tour Operators (STOs), wholesalers, tour operators and/or travel agencies.
• Proven experience representing a hotel, hotel group or tourism business at travel trade shows, roadshows or industry events.
• Sound working knowledge of hotel contracting processes and the interface between Sales, Marketing, Revenue, Distribution and Reservations.
• Proficient in Microsoft Office and hotel systems; working knowledge of Opera would be advantageous.
• This is a full-time, office-based role, based at Head Office at The Vineyard Hotel in Newlands, Cape Town. The role requires daily attendance at the office, except when attending client meetings, site inspections, trade events or other approved business activities. Must be flexible after hours when required for site inspections and client engagements.
• Valid Code 08 driver’s licence and own reliable transport, as the role requires travel between the Group’s properties and attendance at client meetings, site inspections and industry events.
• Applicants must be a South African Citizen. Appointment will be subject to satisfactory criminal record, credit, qualification and reference checks.

Competencies:

• Travel trade account management
• Leisure contracting and rate negotiation
• Business development and pipeline management
• Trade show and site inspection hosting
• Sales reporting and forecasting
• Market and competitor analysis
• Budget and expenditure management
• Cross-functional collaboration
• Negotiating
• Planning
• Client-focused
• Cooperation
• Organisational Sensitivity
• Persuasiveness
• Commercial Drive
• Results-oriented
• Market-oriented

Employment Equity:

Preference will be given to Employment Equity candidates in line with the Company’s transformation objectives in the Employment Equity Plan.

Why Apply?

• Play a key role in growing leisure business across three distinctive Cape Town and Cape Winelands properties.
• Build a high-impact portfolio of relationships across the international and domestic travel trade.
• Be part of a respected, values-led hospitality group invested in its people and communities.

Applications:

Closing Date: 11 September 2026.