Leisure Facility Operations Manager

Placements24; Centurion; On-site; ZAR 700,000 - 1,000,000; Full time

Benefits offered by this job

Salary incentives

Premier facility

Medical aid

Retirement fund

Professional development

Dynamic work environment

Job summary

Placements24 is seeking a seasoned Leisure Facility Operations Manager to oversee the day-to-day management of a premier sports and recreation complex in Centurion, Gauteng. You will lead staff, ensure safety and service standards, manage budgets, and drive initiatives to improve facility utilization and guest experience.

The role requires hands-on leadership, strong financial acumen, and a passion for sport and customer service.

Qualifications

• Proven experience in facility management or operations management, preferably in leisure or sports.
• Strong leadership and team management skills.
• Knowledge of health, safety, and environmental regulations relevant to leisure facilities.
• Excellent financial acumen and budget management experience.
• Demonstrated ability to develop and implement operational improvements.
• A passion for sports and a commitment to customer service excellence.

Responsibilities

• Oversee daily operations of the sports facility, including scheduling, maintenance, and customer service.
• Manage and develop a team of operational staff, providing training, guidance, and performance management.
• Ensure compliance with health, safety, and security regulations and standards.
• Develop and implement operational policies and procedures to enhance efficiency and member satisfaction.
• Manage budgets for facility operations, including forecasting, expense control, and resource allocation.
• Drive initiatives to improve facility utilization, program offerings, and overall profitability.

Skills

Facility management

Leadership

Health & safety

Budget management

Process improvement

Customer service

Job description

About the Role

Our client is seeking a seasoned Leisure Facility Operations Manager to oversee the day-to-day management of their state-of-the-art sports and recreation complex in Centurion, Gauteng . This vital role involves ensuring the smooth, safe, and efficient operation of all facilities, managing staff, optimizing service delivery, and enhancing the overall member and visitor experience. The successful candidate will be a hands-on leader with a deep understanding of facility management within the Leisure & Sports sector, committed to upholding the highest standards of service and operational excellence in a bustling environment.

Key Responsibilities

• Oversee daily operations of the sports facility, including scheduling, maintenance, and customer service.
• Manage and develop a team of operational staff, providing training, guidance, and performance management.
• Ensure compliance with all health, safety, and security regulations and standards.
• Develop and implement operational policies and procedures to enhance efficiency and member satisfaction.
• Manage budgets for facility operations, including forecasting, expense control, and resource allocation.
• Drive initiatives to improve facility utilization, program offerings, and overall profitability.

Requirements

• Proven experience in facility management or operations management, preferably in the sports or leisure industry.
• Strong leadership and team management skills.
• Knowledge of health, safety, and environmental regulations relevant to leisure facilities.
• Excellent financial acumen and budget management experience.
• Demonstrated ability to develop and implement operational improvements.
• A passion for sports and a commitment to customer service excellence.

Benefits

• Competitive salary and performance-based incentives.
• Opportunity to manage a premier leisure facility .
• Comprehensive medical aid and retirement fund contributions.
• Professional development and growth opportunities within the organization.
• Dynamic and rewarding work environment.