Legal Administrator

Alpha; Durban; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Alpha is seeking an organised, detail-focused administrator to support the office and legal teams. The role centers on client onboarding and preparing Terms of Engagement (TOE) documents across various matters, ensuring accurate client/matter data and timely, compliant documentation.

You will also create client ID links for new clients and liaise with fee earners to resolve missing information, supporting efficient onboarding and workflow.

Qualifications

• Experience in administrative, legal administrative or professional services environment.
• High level of accuracy and attention to detail.
• Excellent organisational and time-management skills.
• Ability to manage multiple matters and deadlines simultaneously.
• Strong written and verbal communication skills.
• Proficient with Microsoft Office and document management systems.
• Willingness to learn templates, systems and processes.
• Ability to handle sensitive client information appropriately.

Responsibilities

• Assist Operations and monitor support inbox by preparing Terms of Engagement documents for new and existing clients.
• Prepare TOE documents across legal matter areas (Property, Litigation, Employment, Family, Immigration).
• Input and verify client and matter details (names, addresses, nature and scope of work, fees, matter specifics).
• Ensure TOE templates are correctly used for each engagement type and checked for accuracy.
• Coordinate with fee earners and office administration to resolve missing information.
• Issue TOE documents promptly following internal procedures.
• Create and issue client ID links for new clients.

Skills

Administrative experience

Legal administration

Attention to detail

Organisational skills

Time-management

Communication skills

Learning new templates

Discretion with sensitive information

Tools

Microsoft Office

Document management systems

Job description

Role Overview

We are looking for a highly organised and detail-focused individual to provide administrative support to the office and legal teams, with a particular focus on client onboarding and the preparation of Terms of Engagement (TOE) documents.

The role will involve preparing TOE documents across a variety of legal matters, including property, litigation, family law, immigration and other areas of legal work. The successful candidate will be responsible for ensuring that client and matter details are accurately reflected in the relevant documentation and that the onboarding process is completed efficiently.

The role will also involve creating and issuing client ID links for clients to provide the information and documentation required to progress their matter.

Key Responsibilities

Terms of Engagement

• Assist the Operations team and monitor the support inbox by preparing Terms of Engagement documents for new and existing clients.
• Prepare TOE documents across a range of legal practice areas, including:
  • Property
  • Litigation
  • Employment
  • Family Law
  • Immigration Law
  • Other legal matters as required
• Accurately input and check client and matter information, including:
  • Client/company name and contact details
  • Residential or correspondence address
  • Nature and scope of the legal work
  • Agreed fees and/or fee arrangements
  • Relevant matter details
  • Other information required for the specific engagement
• Ensure the correct information is included in the appropriate TOE template for each type of legal matter.
• Check completed documents carefully for accuracy, consistency and completeness before they are issued.
• Liaise with fee earners and the office administration team to clarify missing or incomplete information.
• Ensure TOE documents are prepared and issued promptly in accordance with internal procedures.

Client Onboarding & ID Checks

• Create and issue client ID links for new clients.

Skills & Experience

The successful candidate will ideally have:

• Previous experience in an administrative, legal administrative or professional services environment.
• Strong attention to detail and a high level of accuracy.
• Excellent organisational and time-management skills.
• The ability to work with multiple matters and deadlines simultaneously.
• Strong written and verbal communication skills.
• Good IT skills and confidence using Microsoft Office and document management systems.
• The ability to learn and work with different templates, systems and processes.
• The ability to handle sensitive and confidential client information appropriately.