Legal Onboarding & Engagement Docs Specialist

Alpha; Durban; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Alpha is seeking an organised, detail-focused administrator to support the office and legal teams. The role centers on client onboarding and preparing Terms of Engagement (TOE) documents across various matters, ensuring accurate client/matter data and timely, compliant documentation.

You will also create client ID links for new clients and liaise with fee earners to resolve missing information, supporting efficient onboarding and workflow.

Qualifications

• Experience in administrative, legal administrative or professional services environment.
• High level of accuracy and attention to detail.
• Excellent organisational and time-management skills.
• Ability to manage multiple matters and deadlines simultaneously.
• Strong written and verbal communication skills.
• Proficient with Microsoft Office and document management systems.
• Willingness to learn templates, systems and processes.
• Ability to handle sensitive client information appropriately.

Responsibilities

• Assist Operations and monitor support inbox by preparing Terms of Engagement documents for new and existing clients.
• Prepare TOE documents across legal matter areas (Property, Litigation, Employment, Family, Immigration).
• Input and verify client and matter details (names, addresses, nature and scope of work, fees, matter specifics).
• Ensure TOE templates are correctly used for each engagement type and checked for accuracy.
• Coordinate with fee earners and office administration to resolve missing information.
• Issue TOE documents promptly following internal procedures.
• Create and issue client ID links for new clients.

Skills

Administrative experience

Legal administration

Attention to detail

Organisational skills

Time-management

Communication skills

Learning new templates

Discretion with sensitive information

Tools

Microsoft Office

Document management systems

Job description

Alpha is seeking an organised, detail-focused administrator to support the office and legal teams. The role centers on client onboarding and preparing Terms of Engagement (TOE) documents across various matters, ensuring accurate client/matter data and timely, compliant documentation.

You will also create client ID links for new clients and liaise with fee earners to resolve missing information, supporting efficient onboarding and workflow.