About the Role
Our client, a dynamic educational organization based in Vereeniging, Gauteng , is seeking a highly organized and technically proficient Learning Management System (LMS) Administrator. This is an on-site role, requiring active participation within the institution's facilities. The LMS Administrator will be responsible for the overall management, maintenance, and support of the organization's learning management system. This includes ensuring the system is operational, user-friendly, and effectively supports the delivery of educational content. The ideal candidate will possess a strong technical aptitude, excellent problem-solving skills, and a thorough understanding of LMS functionalities and best practices. This is a critical role in ensuring the smooth delivery of online and blended learning programs.
Key Responsibilities
- Administer and maintain the organization's Learning Management System (LMS), ensuring optimal performance and availability.
- Manage user accounts, course enrollments, and access permissions within the LMS.
- Provide technical support and training to faculty, staff, and students on LMS usage and features.
- Troubleshoot and resolve issues related to the LMS, including technical glitches, user errors, and content display problems.
- Collaborate with instructional designers and content creators to upload, organize, and manage course materials within the LMS.
- Generate reports on user activity, course completion rates, and other relevant LMS data.
- Implement system updates, upgrades, and patches as required, ensuring minimal disruption to users.
- Develop and maintain documentation, guides, and best practices for LMS usage.
- Stay current with LMS trends and features, recommending enhancements to improve functionality and user experience.
- Ensure compliance with data privacy and security policies within the LMS environment.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Education, or a related field.
- Minimum of 3 years of experience in administering and supporting Learning Management Systems (e.g., Moodle, Canvas, Blackboard, D2L).
- Strong understanding of LMS functionalities, including user management, course creation, content delivery, and reporting.
- Excellent technical troubleshooting and problem-solving skills.
- Proficiency in database management and web technologies is an advantage.
- Strong communication and interpersonal skills, with the ability to train and support diverse user groups.
- Detail-oriented with excellent organizational and time management skills.
- Ability to work effectively both independently and as part of a team in an on-site setting.
- Experience with SCORM or xAPI standards is a plus.
- Commitment to providing excellent user support.
Benefits
- An annual salary of ZAR.
- Stable, on-site employment opportunity in Vereeniging.
- Chance to work with a leading educational technology platform.
- Opportunities for professional development and LMS certification.
- Collaborative and supportive work environment.
- Medical aid and pension fund contributions.
- Paid annual leave.