Learning and Development Practitioner

takealot.com; Cape Town; On-site; ZAR 420,000 - 660,000; Full time

Job summary

takealot.com is seeking a Learning and Development Practitioner in Cape Town to lead end-to-end design, development and execution of innovative learning programs. You will champion blended learning, mentor interns and graduates, and collaborate with business leaders to ensure ROI.

The role reports to the Head of Learning and Development. You will manage projects, design assessments, and drive stakeholder collaboration to deliver measurable impact.

Qualifications

• Bachelor's degree in organizational psychology, HRM or related field.
• 3–5 years of proven experience in Learning & Development, with emphasis on training delivery and instructional design.
• Experience with blended learning and LMS data management is preferred.

Responsibilities

• Design, develop and deliver innovative learning programs and curricula.
• Facilitate blended learning experiences across digital, in-person and hybrid formats.
• Conduct needs analyses, develop assessment tools and measure learning ROI.

Skills

Instructional Design

Facilitation

Analytical Skills

Project Management

LMS

Coaching & Mentoring

Communication

Education

Bachelor's degree in organizational psychology

Bachelor's degree in Human Resource Management

Bachelor's degree in Business Administration

Tools

Prosus Academy

Job description

takealot.com, South Africa's leading online retailer, is looking for a highly talented Learning and Development Practitioner to join our team in Cape Town. We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Head of Learning and Development

Purpose Of The Role

The L&D Practitioner plays a pivotal role in driving the continuous growth and skill development of our workforce. With a primary focus on training delivery, facilitation, and learner support, this role is responsible for the end-to-end design, development, and execution of innovative learning programs. The facilitator will champion blended learning experiences, manage comprehensive mentorship frameworks for interns and graduates, and collaborate closely with business leaders to ensure all L&D initiatives deliver measurable impact and ROI.

Key Responsibilities

Training Design & Delivery

• Design, develop, and deliver innovative learning programs, curricula, and training materials tailored to organizational needs.
• Create and facilitate engaging blended learning experiences, utilizing digital platforms, face-to-face workshops, and the Prosus Academy.
• Deliver dynamic virtual and in-person training sessions that foster an interactive and inclusive learning environment.

Needs Analysis & Evaluation

• Conduct comprehensive training needs analysis and skills gap assessments across various business units.
• Develop robust assessment tools and evaluation frameworks to measure learning transfer.
• Evaluate, measure, and report on the Return on Investment (ROI) and overall impact of training programmes.

Project & Program Management

• Manage the end-to-end project lifecycle for key L&D initiatives.
• Coordinate resources, timelines, and budgets for L&D projects, ensuring milestones and deliverables are met.
• Maintain detailed project documentation and generate monthly/quarterly L&D progress reports.

Mentorship & Coaching

• Design, implement, and oversee dedicated intern and graduate development programs.
• Provide ongoing mentoring, one-on-one guidance, and conduct group coaching sessions.
• Create and maintain structured mentorship frameworks to support early-career talent.

Stakeholder & Vendor Collaboration

• Collaborate strategically with HR, leadership, and business units to align learning interventions with business objectives.
• Evaluate, select, and manage relationships with external training providers and vendors.
• Ensure accurate record-keeping and maintain the integrity of Learning Management System (LMS) data.

Minimum Required Qualification & Competencies

• A bachelor’s degree in organizational psychology, Human Resource Management, Business Administration, or a closely related discipline.
• A minimum of 3 to 5 years of proven experience in Learning and Development, with a strong focus on training delivery, instructional design, or a similar capacity.

Skills, Knowledge & Abilities

• Instructional Design: Proven ability to design comprehensive curricula, training materials, and blended learning solutions.
• Facilitation Expertise: Strong capability in delivering engaging training sessions across virtual, hybrid, and in-person environments.
• Analytical Skills: Experience in conducting thorough training needs analyses, gap assessments, and evaluating program ROI.
• Project Management: Solid ability to manage multiple L&D projects simultaneously, coordinating timelines, budgets, and resources.
• Technical Proficiency: Experience working with Learning Management Systems (LMS) and digital learning platforms (experience with Prosus Academy is advantageous).
• Coaching & Mentoring: Knowledge of coaching methodologies and experience in developing frameworks for interns or graduates.
• Competencies and Attributes
• Exceptional Communicator: Highly articulate with strong presentation skills; able to convey complex concepts simply and effectively.
• Relationship Builder: Highly collaborative with the ability to influence and partner effectively with HR, leadership, and external vendors.
• Learner-Centric & Empathetic: A genuine passion for people development, fostering self-discovery, and supporting continuous learning.
• Adaptable & Agile: Flexible in approach, able to pivot training methods to suit diverse audiences and rapidly changing business environments.
• Detail-Oriented & Organized: Meticulous in maintaining project documentation, LMS data integrity, and tracking milestones.
• Analytical Thinker: Data-driven mindset with the ability to translate learning metrics and feedback into actionable improvements.

The Environment

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, its all in the execution after all.
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking.

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply