Lead Telecom Network Operations Specialist (Remote)

Placements24; East London; Hybrid; ZAR 1,000,000 - 1,800,000; Full time

Benefits offered by this job

Competitive salary and performance‑drs

Health, dental, and vision insurance

Generous PTO and holidays

Retirement savings plan

Growth, training, and certifications

Home office setup allowance

Remote work for a leading telecom

Job summary

Placements24 seeks a Lead Telecom Network Operations Specialist to oversee a fully remote, senior-level network operations team. You will drive real-time monitoring, incident resolution, and proactive improvements while mentoring staff and ensuring security across critical telecom infrastructure.

Ideal candidates have extensive TCP/IP, BGP, OSPF knowledge, hands-on monitoring tools experience, and strong leadership abilities for a remote, international environment.

Qualifications

• Bachelor’s degree in Computer Science, Telecommunications Engineering, or related field; extensive experience may substitute.
• Minimum 8 years of experience in telecommunications network operations, with at least 3 years in a lead or supervisory role.
• Proven knowledge of TCP/IP, BGP, OSPF, routing, switching, and MPLS.
• Experience with network monitoring tools (SolarWinds, Zabbix, Nagios) and ticketing systems.
• Strong understanding of network security principles and best practices.
• Experience troubleshooting complex network issues in large-scale environments.
• Excellent leadership, mentoring, and team-building skills.
• Exceptional analytical and problem-solving capabilities.
• Strong communication and interpersonal skills for remote collaboration.

Responsibilities

• Lead and mentor a team of network operations specialists in a fully remote setting.
• Oversee the real-time monitoring of network health, performance, and utilization.
• Develop and implement proactive measures to prevent network disruptions and ensure high availability.
• Manage and resolve complex network incidents, performing in-depth root cause analysis.
• Define and enforce operational best practices and standard operating procedures.
• Collaborate with engineering and architecture teams to implement network changes and upgrades smoothly.
• Ensure the security and integrity of the network infrastructure.
• Manage network capacity planning and forecasting to meet future demands.
• Contribute to the development and refinement of network monitoring and alerting systems.
• Maintain comprehensive documentation of network configurations and operational processes.

Skills

Leadership

Mentoring

Team building

Communication

Analytical thinking

Problem solving

Remote collaboration

Education

Bachelor’s degree in CS/Telecom or related

Tools

SolarWinds

Zabbix

Nagios

Job description

About the Role

Our client, a forward-thinking telecommunications company, is seeking an experienced Lead Telecom Network Operations Specialist to join their fully remote team. This is a senior-level position responsible for ensuring the optimal performance, availability, and security of the company's critical telecommunications network infrastructure. You will lead operational initiatives, mentor junior staff, and serve as a primary point of escalation for complex network issues. The ideal candidate thrives in a remote-first environment, possesses deep technical expertise in network operations, and demonstrates strong leadership and problem-solving capabilities. This role offers the chance to make a significant impact on network stability and performance from your home office.

Key Responsibilities

• Lead and mentor a team of network operations specialists in a fully remote setting.


• Oversee the real-time monitoring of network health, performance, and utilization.


• Develop and implement proactive measures to prevent network disruptions and ensure high availability.


• Manage and resolve complex network incidents, performing in-depth root cause analysis.


• Define and enforce operational best practices and standard operating procedures.


• Collaborate with engineering and architecture teams to implement network changes and upgrades smoothly.


• Ensure the security and integrity of the network infrastructure.


• Manage network capacity planning and forecasting to meet future demands.


• Contribute to the development and refinement of network monitoring and alerting systems.


• Maintain comprehensive documentation of network configurations and operational processes.

Requirements

• Bachelor's degree in Computer Science, Telecommunications Engineering, or a related field; extensive experience may substitute.


• Minimum of 8 years of experience in telecommunications network operations, with at least 3 years in a lead or supervisory role.


• Extensive knowledge of network protocols (TCP/IP, BGP, OSPF), routing, switching, and MPLS.


• Proven experience with network monitoring tools (e.g., SolarWinds, Zabbix, Nagios) and ticketing systems.


• Strong understanding of network security principles and best practices.


• Experience troubleshooting complex network issues in large-scale environments.


• Excellent leadership, mentoring, and team-building skills.


• Exceptional analytical and problem-solving capabilities.


• Superb communication and interpersonal skills, vital for remote collaboration.


• Ability to work independently and manage priorities effectively in a fully remote setup.


• Relevant certifications like CCNP, CCIE, or ITIL are highly advantageous.

Benefits

• Highly competitive salary and performance-based bonuses.


• Comprehensive health, dental, and vision insurance.


• Generous paid time off and company holidays.


• Retirement savings plan with company contributions.


• Significant opportunities for professional growth, training, and certifications.


• Home office setup allowance and ongoing support.


• The opportunity to work remotely for a leading innovator in the telecommunications industry.