Senior Network Operations Specialist

Placements24; Pietermaritzburg; Hybrid; ZAR 900.000 - 1.400.000; Vollzeit

Benefits dieser Stelle

Competitive salary package

Health, dental, and vision insurance

Generous paid time off

Professional development opportunities

Remote work culture

Retirement savings plan with company匹配

Bonuses and recognition programs

Wellness initiatives

Zusammenfassung

Placements24 is seeking a Senior Network Operations Specialist to lead the reliability of our client’s extensive telecom network. This fully remote role offers autonomy, collaboration with engineers, and opportunities to drive security and performance improvements across the nationwide network.

The ideal candidate has telecoms NOC experience, familiarity with TCP/IP, BGP/OSPF, and monitoring tools, plus CCNA/CCNP certifications.

Qualifikationen

• Experience in telecoms network operations.
• CCNA/CCNP advantageous.
• Bachelor's degree preferred.
• Strong problem-solving and attention to detail.
• Able to work remotely and manage own time.

Aufgaben

• Oversee day-to-day telecom network operations for high availability and performance.
• Monitor traffic, identify issues, implement proactive fixes.
• Respond to incidents and outages promptly.
• Perform system health checks, tuning, and capacity planning.
• Implement and maintain network security practices.
• Collaborate with engineering and support to resolve technical challenges.
• Document network configurations and procedures.
• Participate in on-call rotation for 24/7 support.
• Mentor junior team members and share knowledge.
• Stay updated on emerging technologies and trends.

Kenntnisse

NOC experience

TCP/IP

Routing protocols

Monitoring tools

Security principles

Remote work

Communication

Certifications (CCNA/CCNP)

Ausbildung

Bachelor's degree in CS/Engineering

Tools

SolarWinds

Nagios

Zabbix

Jobbeschreibung

About the Role

Our client, a leader in the telecommunications sector, is seeking a highly skilled and motivated Senior Network Operations Specialist to join their dynamic, fully remote team. This is a pivotal role where you will be instrumental in ensuring the seamless operation and reliability of our client's extensive network infrastructure. You will work collaboratively with a talented group of professionals, contributing to the strategic planning, implementation, and maintenance of cutting-edge telecom solutions. As a remote-first organization, we foster an environment of trust, autonomy, and continuous learning, providing you with the tools and support necessary to excel from anywhere. This position offers an exceptional opportunity to advance your career in a growing industry and make a significant impact. The ideal candidate thrives in a virtual setting, possesses a proactive mindset, and is committed to upholding the highest standards of network performance and security. We are looking for individuals who are passionate about technology and dedicated to delivering exceptional service to our user base across the nation.

Key Responsibilities

• Oversee the day-to-day operations of the telecommunications network, ensuring high availability and optimal performance.
• Monitor network traffic, identify potential issues, and implement proactive solutions to prevent downtime.
• Respond to and resolve network incidents and outages in a timely and efficient manner.
• Perform regular system health checks, performance tuning, and capacity planning.
• Implement and maintain network security protocols and best practices to safeguard sensitive data.
• Collaborate with cross-functional teams, including engineering and customer support, to address complex technical challenges.
• Develop and maintain comprehensive documentation of network configurations, procedures, and troubleshooting guides.
• Participate in on-call rotation to provide 24/7 support for critical network events.
• Stay abreast of emerging technologies and industry trends to recommend improvements and innovations.
• Mentor junior team members and contribute to knowledge sharing within the operations team.

Requirements

• Proven experience as a Network Operations Specialist or similar role within the telecoms industry.
• In-depth knowledge of network protocols (TCP/IP, BGP, OSPF) and network hardware (routers, switches, firewalls).
• Experience with network monitoring tools (e.g., SolarWinds, Nagios, Zabbix).
• Strong understanding of network security principles and best practices.
• Excellent problem-solving and analytical skills, with a meticulous attention to detail.
• Ability to work independently and manage time effectively in a remote work environment.
• Strong communication and interpersonal skills, essential for remote collaboration.
• Relevant industry certifications (e.g., CCNA, CCNP) are highly advantageous.
• A Bachelor's degree in Computer Science, Engineering, or a related field is preferred.
• Demonstrated ability to troubleshoot complex network issues under pressure.

Benefits

• Competitive annual salary package.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and holiday schedule.
• Opportunities for professional development and continuous learning through online courses and certifications.
• A supportive and collaborative remote work culture.
• Access to the latest network management tools and technologies.
• Retirement savings plan with company matching contributions.
• Performance-based bonuses and recognition programs.
• Work from the comfort of your own home, with flexibility.
• Employee assistance program and wellness initiatives.