Lead Social Media and Community Manager (Remote)

Placements24; Rustenburg; Hybrid; ZAR 480,000 - 840,000; Full time

Benefits offered by this job

Fully remote position

Flexible schedule

Performance-based incentives

Annual leave

Collaboration tools

Job summary

Placements24 is seeking a talented and creative Lead Social Media and Community Manager to spearhead online engagement and social media strategy. This fully remote role is based in the vibrant digital landscape of South Africa and offers the opportunity to shape brand narratives across all digital touchpoints.

You will develop campaigns, manage communities, grow profiles, and collaborate with marketing, PR, and product teams.

Qualifications

• Bachelor's degree in Marketing, Communications, Journalism, or a related field.
• Minimum of 5 years of experience in social media management, preferably in remote settings.
• Proven success in developing and executing social media strategies that drive engagement and growth.
• Proficient with social media management tools (Hootsuite, Buffer, Sprout Social) and analytics platforms.
• Excellent written and verbal communication skills with strong content creation abilities.
• Strong understanding of platform algorithms and audience demographics.
• Experience in building and managing online communities with a customer-centric approach.
• Creative thinking and a strong visual eye for content creation.
• Ability to work independently, manage time effectively, and meet deadlines in a remote environment.
• Ability to analyze data and translate insights into actionable strategies.

Responsibilities

• Develop and implement a comprehensive social media strategy.
• Manage and grow all company social media profiles across platforms.
• Create, curate, and schedule engaging content (text, images, videos).
• Monitor channels for industry trends, feedback, and opportunities.
• Foster and nurture online communities; respond to comments promptly.
• Develop and execute community engagement initiatives and campaigns.
• Analyze performance metrics and provide reports with insights and recommendations.
• Collaborate with marketing, PR, and product teams for consistent messaging.
• Manage influencer outreach and collaborations to expand reach.
• Stay updated on social media trends and best practices.

Skills

Social media strategy

Community engagement

Content creation

Analytics

Remote work

Education

Bachelor's degree

Tools

Hootsuite

Buffer

Sprout Social

Job description

About the Role

Our client is seeking a talented and creative Lead Social Media and Community Manager to spearhead their online community engagement and social media strategy. This is a fully remote position, offering a unique opportunity to shape brand narratives and foster meaningful connections with audiences across all digital touchpoints. Based in the vibrant digital landscape of South Africa, you will be responsible for developing and executing innovative social media campaigns, managing online communities, and driving brand awareness and loyalty. The ideal candidate is a strategic thinker, a skilled communicator, and a passionate advocate for all things social media. This role is perfect for an individual who thrives in a remote work environment and is eager to make a substantial impact on our client's brand presence.

Key Responsibilities

• Develop and implement a comprehensive social media strategy aligned with business goals and brand objectives.
• Manage and grow all company social media profiles (e.g., Facebook, Instagram, Twitter, LinkedIn, TikTok).
• Create, curate, and schedule engaging and high-quality content, including text, images, and videos.
• Monitor social media channels for industry trends, customer feedback, and potential engagement opportunities.
• Foster and nurture online communities, responding to comments, messages, and inquiries in a timely and professional manner.
• Develop and execute community engagement initiatives, contests, and campaigns to drive interaction and build loyalty.
• Analyze social media performance metrics and provide regular reports with insights and recommendations for optimization.
• Collaborate with marketing, PR, and product teams to ensure consistent brand messaging across all platforms.
• Manage influencer outreach and collaborations to expand reach and engagement.
• Stay updated on the latest social media trends, platform updates, and best practices.

Requirements

• Bachelor's degree in Marketing, Communications, Journalism, or a related field.
• Minimum of 5 years of experience in social media management and community engagement, preferably in a remote setting.
• Demonstrated success in developing and executing social media strategies that drive engagement and brand growth.
• Proficiency in using social media management tools (e.g., Hootsuite, Buffer, Sprout Social) and analytics platforms.
• Excellent written and verbal communication skills, with a talent for crafting compelling and on-brand content.
• Strong understanding of different social media platforms, their algorithms, and audience demographics.
• Experience in building and managing online communities, with a customer-centric approach.
• Creative thinking and a strong visual eye for content creation.
• Ability to work independently, manage time effectively, and meet deadlines in a remote environment.
• Proven ability to analyze data and translate insights into actionable strategies.

Benefits

• Fully remote position, offering unparalleled flexibility.
• Competitive salary package with potential for performance-based incentives.
• Opportunity to lead and shape the social media presence of a growing company.
• Annual leave and personal development budget.
• Access to online collaboration tools and resources.
• Join a dynamic and supportive remote team culture.
• Contribute to building a vibrant online community.