About the Role
Our client is actively seeking a proactive and skilled Lead Generator & Field Technician to join their expanding operations in Cape Town, Western Cape . This dual-faceted role requires an individual who is adept at identifying new business opportunities through lead generation activities while also possessing the technical acumen to perform on-site installations and maintenance. The successful candidate will play a pivotal role in driving revenue growth and ensuring client satisfaction by delivering high-quality technical services. This position offers a unique blend of client interaction, technical problem-solving, and business development in the vibrant Cape Town metropolitan area. You will be instrumental in expanding our client's market reach and solidifying their reputation for excellence.
Key Responsibilities
- Generate qualified leads through various channels, including networking, cold calling, industry events, and digital outreach in the Cape Town region.
- Follow up on inbound inquiries and nurture potential client relationships to secure new business.
- Conduct on-site assessments and consultations to understand client needs and propose suitable technical solutions.
- Perform installations of company products and services with precision and efficiency.
- Provide maintenance and repair services for existing clients, ensuring system uptime and client satisfaction.
- Troubleshoot technical issues remotely and on-site, developing effective solutions.
- Collaborate with the sales and support teams to ensure seamless service delivery.
- Maintain detailed records of leads generated, sales activities, and technical service performed.
- Contribute to market research and competitor analysis to identify new opportunities and trends.
- Adhere to all safety protocols and company policies during field operations in Cape Town .
Requirements
- Proven experience in lead generation, sales, or business development, preferably within a technical industry.
- Demonstrable experience in installation, maintenance, or repair of relevant technical equipment.
- Excellent communication, negotiation, and interpersonal skills.
- Strong organizational and time-management abilities.
- Ability to work independently and proactively manage a territory in and around Cape Town.
- Proficiency in using CRM software and other sales/technical tools.
- A valid driver's license and reliable transportation are essential.
- Technical aptitude and a willingness to learn about new products and services.
- Problem-solving skills and a customer-centric approach.
- Ability to adapt to a hybrid work model, balancing remote tasks with on-site client visits.
Benefits
- This role offers a competitive base salary with an attractive commission structure for leads generated and converted.
- A comprehensive benefits package includes medical aid contributions, a provident fund, and life insurance.
- Opportunities for professional development, including sales and technical training, are readily available.
- A company allowance for travel expenses, including fuel and maintenance for your vehicle, is provided.
- Performance-based bonuses and incentives are awarded regularly.
- Our client fosters a collaborative and supportive work culture, encouraging innovation and personal growth.
- Access to modern tools and technology to facilitate your work.
- Enjoy flexible working arrangements within the hybrid model, promoting work-life balance.
- Be part of a growing team making a significant impact in Cape Town .