Lead Aesthetician and Spa Manager

Placements24; Pietermaritzburg; On-site; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Competitive annual salary reflecting经验

Professional development and advanced/

Employee discounts on spa services and

Supportive and dynamic work env.

Leadership opportunity

Job summary

Placements24 in Pietermaritzburg is seeking a Lead Aesthetician and Spa Manager to oversee daily spa operations and deliver exceptional client experiences. This role blends advanced skincare expertise with strong leadership and business management capabilities.

You will shape service offerings, drive client care standards, and foster a positive team environment while staying updated on industry trends and innovations. Weekend availability may be required.

Qualifications

• A relevant qualification in Somatology or Aesthetics is essential.
• Minimum of 5 years as a practicing aesthetician with at least 2 years in supervision/management.
• Proven expertise in facials, peels, microdermabrasion, and advanced technologies.

Responsibilities

• Develop, implement, and refine advanced aesthetic treatment protocols with safety in mind.
• Lead, train, and mentor a team of aestheticians.
• Manage daily spa operations: scheduling, inventory, bookings, staff supervision.

Skills

Leadership & team management

Aesthetic treatments expertise

Client relations

Sales upselling

Education

Somatology or Aesthetics qualification

Tools

Spa management software

Scheduling software

Job description

About the Role

Our client, a premier beauty and wellness destination in Pietermaritzburg , is seeking a highly skilled and experienced Lead Aesthetician and Spa Manager to oversee daily operations and deliver exceptional client experiences. This pivotal role requires a blend of advanced technical expertise in skincare and a strong aptitude for leadership and business management. You will be instrumental in shaping the spa's service offerings, ensuring the highest standards of client care, and fostering a positive and productive environment for the spa team. The ideal candidate will be passionate about the latest trends in aesthetics and possess a proven track record of success in a similar capacity. This is a fantastic opportunity to make a significant impact within a respected establishment in the heart of KwaZulu-Natal .

Key Responsibilities

• Develop, implement, and refine advanced aesthetic treatment protocols, ensuring adherence to best practices and safety standards.
• Lead, train, and mentor a team of talented aestheticians, fostering a culture of continuous learning and professional development.
• Manage daily spa operations, including scheduling, inventory management, client bookings, and staff supervision.
• Conduct client consultations to assess skin needs, recommend personalized treatment plans, and upsell appropriate retail products.
• Maintain meticulous client records, ensuring privacy and compliance with all relevant regulations.
• Oversee the procurement and management of spa supplies and equipment, ensuring optimal stock levels and cost-effectiveness.
• Contribute to marketing initiatives and promotional activities to drive client acquisition and retention.
• Manage client feedback and resolve any issues or complaints promptly and professionally.

Requirements

• A relevant qualification in Somatology or Aesthetics is essential.
• A minimum of 5 years of experience as a practicing Aesthetician, with at least 2 years in a supervisory or management role.
• Proven expertise in a wide range of aesthetic treatments, including facials, peels, microdermabrasion, and potentially laser or other advanced technologies.
• Strong understanding of skincare ingredients, product formulations, and contraindications.
• Exceptional interpersonal and communication skills, with the ability to build rapport with clients and staff.
• Demonstrated leadership qualities and the ability to motivate and manage a team effectively.
• Proficiency in spa management software and basic administrative skills.
• A passion for the beauty and wellness industry, with a commitment to staying updated on industry trends and innovations.
• Ability to work flexible hours, including some weekends, as required by the spa's operational needs in Pietermaritzburg.

Benefits

• Competitive annual salary reflecting experience and responsibilities.
• Opportunities for professional development and advanced training in new aesthetic techniques.
• Employee discounts on spa services and retail products.
• A supportive and dynamic work environment within a well-established beauty and wellness center.
• The chance to lead and inspire a dedicated team in a beautiful setting.