Lead Aesthetician and Spa Manager

Placements24; Johannesburg; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Professional development

Employee discounts

Prime Johannesburg location

Job summary

Placements24 in Johannesburg is seeking a seasoned Lead Aesthetician and Spa Manager to oversee advanced skincare treatments and luxury client experiences. You will mentor a team of aestheticians, shape service standards, and drive premium outcomes in a hybrid work setting.

The role requires strong leadership, client-focused service, and proficiency with spa management software to ensure seamless operations and exceptional results.

Qualifications

• Minimum 5 years as a qualified aesthetician
• At least 2 years in supervision/management
• Qualified in aesthetics or cosmetology
• Proficient with spa management software

Responsibilities

• Conduct comprehensive skin consultations and perform advanced aesthetic treatments.
• Lead, train and mentor a team of aestheticians.
• Manage daily spa operations including scheduling and inventory.
• Drive skincare product and treatment package sales to meet targets.
• Maintain immaculate treatment rooms and spa facilities.
• Collaborate with management on marketing and service development.
• Handle client inquiries and resolve issues professionally.

Skills

Aesthetician experience

Leadership

Client service

Retail sales

Team management

Communication

Education

Aesthetics/Cosmetology qualification

Tools

Spa management software

Job description

About the Role

Our client, a prestigious beauty and wellness establishment in the heart of Johannesburg, Gauteng , is seeking an experienced and dynamic Lead Aesthetician and Spa Manager. This pivotal role demands a blend of exceptional client care skills, a deep understanding of advanced skincare treatments, and strong leadership capabilities. The successful candidate will be instrumental in maintaining and elevating the high standards of service our client is renowned for. This position offers a unique opportunity to manage a team of talented aestheticians, contribute to strategic business decisions, and ensure a seamless, luxurious client experience. The role involves a hybrid working model, offering flexibility while maintaining essential in-person client and team interaction.

Key Responsibilities

• Conducting comprehensive skin consultations and performing a wide range of advanced aesthetic treatments including facials, chemical peels, microdermabrasion, and laser therapies.
• Developing and implementing personalized treatment plans for clients, ensuring optimal results and client satisfaction.
• Leading, training, and mentoring a team of aestheticians, fostering a positive and productive work environment.
• Managing daily spa operations, including scheduling, inventory management, and ensuring compliance with health and safety regulations.
• Driving sales of skincare products and treatment packages, achieving set targets.
• Maintaining immaculate treatment rooms and spa facilities.
• Collaborating with the management team on marketing initiatives and service development.
• Handling client inquiries, feedback, and resolving any issues with professionalism and efficiency.

Requirements

• Minimum of 5 years of experience as a qualified Aesthetician, with at least 2 years in a supervisory or management role.
• A relevant qualification in Aesthetics or Cosmetology.
• Proven expertise in performing advanced skincare treatments and proficiency with various aesthetic technologies.
• Excellent leadership, communication, and interpersonal skills.
• Strong understanding of spa operations, client service, and retail sales.
• Ability to work effectively in a team and independently.
• Proficiency in using spa management software.
• A passion for the beauty and wellness industry and a commitment to continuous learning.
• Must be able to work in Johannesburg, Gauteng .

Benefits

• Competitive annual salary and performance-based bonuses.
• Opportunities for professional development and advanced training.
• Generous employee discounts on treatments and products.
• A supportive and collaborative work environment in a prime Johannesburg location.
• Contribution to a vibrant and growing business in the luxury wellness sector.