Coordinator Pinetown (W)

Pedros Chicken; KwaZulu-Natal; On-site; ZAR 78,000 - 123,000; Full time

Job summary

Pedros Chicken in Pinetown invites you to join our family as we open a brand-new store. This is a launch team role offering growth in a fast-paced environment and a chance to help build a strong store culture from day one.

As a supervisor, you will manage shift operations and ensure service, quality, and productivity standards. Key tasks include greeting customers, taking orders in person, drive-thru, or online pickups, presenting items neatly, checking receipts, maintaining cleanliness, and

Qualifications

• Experience in customer service preferred.
• Strong communication and attention to detail.
• Ability to work in a fast-paced environment.
• Basic cash handling and POS skills.
• Willingness to supervise and organize tasks.

Responsibilities

• Greet customers warmly and create a positive first impression.
• Take orders accurately in person, drive-thru, or online.
• Present food and drinks neatly, correctly, and on time.
• Ensure orders match receipts and special requests.
• Maintain cleanliness of the counter, dining area, and presentation stations.
• Follow food safety, hygiene, and company standards at all times.
• Work closely with kitchen staff to ensure smooth order flow.
• Resolve minor customer concerns politely and upscale when necessary.
• Restock items such as cups, lids, sauces, and napkins.

Skills

Customer service

Communication

Attention to detail

Fast-paced work

Time management

Teamwork

Cash handling

Problem solving

Hygiene

Tools

POS system

Job description

Exciting New Restaurant

Join our family as we open our brand-new store in Pinetown. This is an exciting opportunity to be part of a dynamic launch team, grow your skills in a fast-paced environment, and contribute to building a strong store culture from day one. We are looking for passionate, energetic individuals who are ready to grow with our brand.

Purpose

Manage shift operations and ensure service, quality, and productivity standards are consistently achieved.

Key Responsibilities

• Greet customers warmly and create a positive first impression
• Take customer orders accurately (in person, drive-thru, or online pickups)
• Present food and drinks neatly, correctly, and on time
• Ensure orders match receipts and special requests
• Maintain cleanliness of the counter, dining area, and presentation stations
• Follow food safety, hygiene, and company standards at all times
• Work closely with kitchen staff to ensure smooth order flow
• Resolve minor customer concerns politely and upscale when necessary
• Restock items such as cups, lids, sauces, and napkins

Competencies

• Strong communication and customer service skills
• Accuracy and attention to detail
• Ability to work in a fast-paced environment
• Time management and multitasking
• Teamwork and cooperation
• Basic cash-handling and POS skills
• Problem-solving and adaptability
• Good personal hygiene and professionalism

Requirements

• Previous supervisory experience preferred.
• Strong leadership and organisational skills.
• Ability to work independently