Labour Relations Officer: Misconduct Disputes and Grievances, Ref No. DOTP 111/2026

Western Cape Government; Cape Town; On-site; ZAR 413,000 - 487,000; Full time

Job summary

Western Cape Government's Department of the Premier seeks a Labour Relations Officer to manage misconduct, disputes and grievances within employee relations, based in Cape Town. You will require a 3-year National Diploma or B-Degree in HRM or Law at NQF 6 and at least one year of labour relations experience, handling investigations, providing advice, and representing the employer at hearings.

This permanent, full-time post offers a salary level 8 (R413 001–R486 501 per annum) with benefits;

Qualifications

• 3-year National Diploma or B-Degree in HRM or Law at NQF 6.
• Minimum 1 year labour relations experience.
• Knowledge of Public Service Act/ Regulations is advantageous.

Responsibilities

• Handle misconduct, grievances and disputes.
• Render advice on misconduct and grievance matters.
• Conduct investigations and draft submissions for mandates.
• Represent the employer in conciliation/arbitration matters and disciplinary hearings.
• Implement measures to prevent labour unrest and provide support services.

Skills

MS Office

Teamwork

Communication skills

Education

HR or Law Diploma (NQF 6)

Job description

Labour Relations Officer: Misconduct Disputes and Grievances, Ref No. DOTP 111/2026

Details

Closing Date 2026/11/30

Reference Number WCG261019-1

Tracking Number DOTP 111/2026

Job Title Labour Relations Officer: Misconduct Disputes and Grievances, Ref No. DOTP 111/2026

Department Department of the Premier

Salary level 8

Enquiries Mr Patrick Samuel at [phone]

Job Type Permanent

Location - Country South Africa

Location - Province Western Cape

Location - Town / City Cape Town, CBD

Job Purpose

The Department of the Premier, Western Cape Government has an opportunity for a competent individual to handle all misconduct, disputes, and grievances matters within the sphere of employee relations.

An appropriate 3-year National Diploma/B-Degree (equivalent or higher qualification) in Human Resource Management or Law at NQF 6; A minimum of 1-year labour relations experience;

Recommendation

None.

Key Performance Areas

Handle misconduct matters; Handle grievances matters; Handle disputes; Render advice on misconduct and grievance matters; Implement measures in order prevent labour unrest; Render a support service; Conduct investigations (misconduct, grievances and disputes); Draft submissions for mandates; Represent the employer in dispute (conciliation and arbitration) matters and disciplinary hearings.

Knowledge of the following:

Public Service Act, Public Service Regulations, Labour Relations, Human Resource Management and Conflict Management; Appropriate labour legislation; Relevant discipline, grievance and dispute procedures.

Skills needed:

Proven computer literacy in MS Office Package (Word, Excel, PowerPoint etc); Ability to work independently and as part of a team; Written and verbal communication skills.

Remuneration

R 413 001- R 486 501 per annum (Salary Level 8)

Note on remuneration in addition service benefits or obligations for qualifying employees (medical assistance, housing assistance, pension-fund contributions, etc) are funded or co-funded in terms of the applicable prescripts or collective agreements.

Notes

Shortlisted candidates will be required to attend interviews on a date and time determined by the department and will be required to submit duly completed and signed vetting and supporting documentation within the timeframe communicated by the WCG and prior to the interview date. Failure to provide the required duly completed and signed vetting and supporting documentation within the prescribed timeframe, without reasonable justification, may result in the shortlisted candidate not being considered further in the current recruitment and selection process.

All shortlisted candidates shall undertake two pre-entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment. The selection process will be guided by the EE targets of the employing department.

By applying for this position, you are consenting to the Western Cape Government contacting your previous employers/managers for an employment reference. Reference checks will include enquiries relating to your disciplinary records and reasons for leaving.

Should you experience difficulties with your online application, technical support is available from Monday to Friday from 08:00 to 16.00. Contact the helpline at 086 137 0214. For all other queries relating to the position, kindly contact the enquiries person as indicated in the advert. Please ensure that you submit your application before the closing date as no late applications will be considered.

This project is an initiative of the Western Cape Government.