Key Accounts Product Administrator - Techno Park

Time Personnel; Somerset West; On-site; ZAR 112,000 - 167,000; Full time

Job summary

Time Personnel in Somerset West seeks a motivated administrative professional with 2–3 years’ experience in promotional gifts and branding. You will support the Buyer and Key Accounts Manager, manage stock data on M-Trac, handle customer communications, and ensure accurate administration from quotation to delivery.

The role requires excellent written communication, attention to detail, initiative, and willingness to work overtime as needed. Salary is negotiable based on experience.

Qualifications

• 2–3 years of administration experience in the Promotional Gifts and Branding Industry.
• Excellent written skills for all administration and emails to customers, suppliers and internal teams.
• Initiative and excellent attention to detail are essential.
• Willingness to work overtime, as and when required.

Responsibilities

• Assisting the Buyer and Key Accounts Manager in all areas of their client interaction process and stock requirements.
• Verify information of products on supplier website and capture data of products on M-Trac.
• Liaise with customers confidently to get required information for providing samples and delivering to their premises then follow up on order quantities and return of samples.
• Capture and load suppliers on M-Trac.
• Manage sample returns from clients.
• Manage stock and GRV.
• Place orders with suppliers upon approval of quotations from clients.
• Follow-up with supplier on collection and/or delivery of orders.
• Assist with collection and Delivery notes.
• Edit orders as approved by the sales team and account manager on M-Trac.
• Load orders on M-Trac.
• Complete orders and liaise with the dispatch department and/or couriers for delivery of orders.
• Manage queries on orders short delivered to warehouse and/or customers.
• Assist with any other administrative task as and when required by the team leader.

Skills

Interpersonal skills

Strong communication

Written communication

Initiative

Attention to detail

Creative thinking

Customer interaction

Education

Grade 12 / relevant qualification advantageous

Job description

REQUIREMENTS

• Grade 12 and relevant qualification advantageous
• 2-3 years’ administration experience in the Promotional Gifts and Branding Industry
• Strong professional interpersonal and communication skills with the ability to build rapport with customers
• Manage multiple projects, track stock levels and maintain accurate stock records
• Friendly and professional disposition
• Creative and Imaginative Thinking- Being able to envision new trends to meet customers’ promotional needs
• Excellent written skills for all administration and emails customers, suppliers and internal teams
• Initiative and excellent attention to detail ESSENTIAL
• Willingness to work overtime, as and when required

DUTIES

• Assisting the Buyer and Key Accounts Manager in all areas of their client interaction process and stock requirements
• Verify information of products on supplier website and capture data of products on M-Trac
• Liaise with customers confidently to get required information for providing samples and delivering to their premises then follow up on order quantities and return of samples
• Capture and load suppliers on M-Trac
• Manage sample returns from clients
• Manage stock and GRV
• Upon approval of quotation from clients, place order with suppliers
• Follow-up with supplier on collection and / or delivery of orders
• Assist with collection and Delivery notes
• Edit orders as approved by the sales team and account manager on M-Trac
• Load orders on M-Trac
• Complete orders and liaise with the dispatch department and / or couriers for delivery of orders
• Manage queries on orders short delivered to warehouse and / or customers
• Assist with any other administrative task as and when required by the team leader

Salary: R negotiable dependent on experience