Key Account Manager: OTR

Bridgestone; Johannesburg; On-site; ZAR 450,000 - 700,000; Full time

Benefits offered by this job

Onboarding program

Mentorship and training

CSR activities

Global work environment

Employee well-being programs

Job summary

Bridgestone Johannesburg seeks a proactive Key Accounts Manager to cultivate long-term relationships with current customers and grow sales in the Small/Medium, AC and GAC OTR tyre segments. You will manage a portfolio of strategic accounts, work on specialized solutions, and drive revenue through targeted site visits and data-driven insights.

The role focuses on expanding market share, maintaining high standards of customer service, and delivering value to partners in the OTR tyre space.

Qualifications

• Grade 12 with at least 3 years of sales experience.
• Sales or Marketing qualification is an advantage.
• Valid driver’s license and reliable vehicle.
• Strong negotiation and relationship-building skills.

Responsibilities

• Achieve budgeted sales and gross profit targets.
• Manage relationships with key customers and grow market share.
• Conduct regular dealer and customer site visits.
• Provide quotes and coordinate with administration to ensure accurate pricing.

Skills

Selling & negotiating

Key Account Mgmt

Value proposition

Customer experience

Strategic thinking

Driver’s license

Commercial acumen

Project delivery

Technical capability

Generating insights

Education

Grade 12

Sales or Marketing Qualification

Job description

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Key Account Manager: OTR

POSITION SNAPSHOT

Type of work: On site

Type of contract: Open-ended/permanent

Full/Part Time: Full time

Location: Johannesburg, ZA

ABOUT US

Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a “Bridgestone West” strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries.

ABOUT THE ROLE

Job Purpose:

The Key Accounts Manager is responsible for creating a long-term relationships with our current customers as well as grow the Business and Market share within the responsible regions. This role is responsible for growing existing business and to retain current business with sales of Small and Medium, AC and GAC OTR Tyres through his technical tyre knowledge. The incumbent in this role will be responsible for building sustainable relationships with existing customers and forming sustainable relationships with new customers where possible.

The Key Accounts Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing customers and actively seek new sales opportunities within the Small and Medium, AC and GAC OTR Market by providing specialized technical services, analyses, and solution-based recommendations.

Key Performance Areas:

• Achieve Budget Sales
• Achieve 100% of sales budget unit as defined in performance contract KPI’s.
• Achieve GP budget as defined in performance contract KPI’s where discounts have not been approved by Management.
• Customer
• Accurately and consistently gather comprehensive data across all customer-related metrics, providing a holistic view of customer performance and insights to drive strategic improvements generate a targeted number of authentic and positive customer testimonials that highlight satisfaction and success stories, supporting brand credibility and future sales efforts.
• Monitor sales by Region and measure product mix, understanding and sales trends.
• Establish and maintain strong relationships with decision-makers and influencers within the customer's organization. Act as the primary point of contact for all key account customers as assigned.
• Foster sound relationships with existing and new customer base.
• Regular and value-added Site Visits on Dealer and customers as per call cycles.
• Increased sales opportunities through educating the Customer on the various OTR Products and the benefits of these products to the customer.
• Grow market share within existing customer base, determine customer product needs for future sales pipeline forecast.
• Continuously increase sales per customer group, per product category, across Small and Medium, AC and GAC.
• Assisting dealers in correctly completing new account applications
• Request and provide quotes to the customer supported by the administration team as aligned to the internal operating procedure.
• The Key Account Manager shall check and verify the quotation for accuracy.
• Support finance in resolving customer related invoicing or pricing queries where required.
• Report Region/Country activity, pricing movement, market changes and competitor info.
• Record Market information and report on it.
• Quarterly report on channel performance
• Record and report on Evaluation tyres.
• Submit expense reports on expenses.

Additional Responsibilities:

Any other reasonable and lawful instructions.

Key Competencies Required for the Role:

• Selling and negotiating
• Key Account Management
• Applying Value Proposition
• Managing Customer Experience
• Strategic thinking, problem solving, critical thinking and analytical skills
• Driver’s License
• Commercial Operations
• Commercial and Economic Acumen
• Project Delivery
• Applying Technical capability
• Generating insights

Leadership Attributes:

• Lead
• Empower
• Advance Results
• Develop Connections

Education and Experience:

The minimum education requirement for the role is Grade 12 with a minimum of 3 years of experience sales experience in a same or similar role.

Sales or Marketing Qualification is an advantage.

WHAT WE OFFER

At Bridgestone, what really matter is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive payment; we will provide you:

• A supportive and engaging onboarding experience to ensure a smooth transition into our team.
• The opportunity to develop and grow, through training and regular mentorship.
• Corporate Social Responsibility activities.
• A truly global, dynamic and challenging work environment.
• Agility and work/life effectiveness and your long-term well-being.
• A diverse and inclusive team.

We are committed to create an even more inclusive culture that advances equity, embraces individuality, and helps our increasingly diverse teammates, customers, and communities thrive, by providing equal opportunities in employment. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate on grounds of gender, marital status, race, ethnicity, color, nationality, national origin, disability, sexual orientation, religion or age.