Key Account Manager: Mining & Bulk Commodities

Recruitment Matters Africa (Pvt) Ltd; Cape Town; On-site; ZAR 900,000 - 1,500,000; Full time

Job summary

Recruitment Matters Africa (Pvt) Ltd is seeking a seasoned Key Account Manager to lead mining and bulk commodity accounts, driving revenue growth and end-to-end logistics solutions. You will engage with operations, procurement, and senior stakeholders to secure new business and optimize service delivery.

Focus areas include tender management, contract negotiations, pricing strategies, and CRM-driven forecasting.

Qualifications

• Degree or diploma in Logistics, Supply Chain, Commerce, Business, or a related field.
• 5+ years’ experience in key account management, business development, logistics, transport, or freight.
• Proven experience working with mining or bulk commodity customers.

Responsibilities

• Manage mining and bulk commodity accounts as the main commercial point of contact.
• Build relationships with operational, procurement, and executive stakeholders.
• Identify opportunities to grow revenue, volumes, and customer share.
• Secure new business through tenders, RFQs, proposals, and business development.
• Lead contract negotiations, renewals, rate reviews, and commercial agreements.
• Coordinate with operations teams to deliver effective logistics solutions.
• Monitor service levels, volumes, KPIs, claims, and customer issues.
• Maintain CRM records, pipelines, forecasts, and account reports.
• Manage escalations and support the resolution of service issues.
• Monitor debtors, commodity markets, transport capacity, and competitor activity.

Skills

Key account management

Business development

Mining knowledge

Logistics management

CRM & forecasting

Negotiation & contract mgmt

Tender & RFQ handling

Pricing & revenue growth

Stakeholder management

Communication & presentation

Education

Degree or diploma in Logistics, Supply Chain, Commerce, Business, or related field

Tools

CRM

Job description

• Degree or diploma in Logistics, Supply Chain, Commerce, Business, or a related field, with a valid driver’s licence.
• 5+ years’ experience in key account management, business development, logistics, transport, or freight.
• Proven experience managing mining and bulk commodity accounts with strong sector knowledge.
• Strong knowledge of road, rail, and port logistics and end-to-end supply chain processes.
• Experience managing tenders, RFQs, proposals, contracts, and commercial negotiations.
• Strong commercial understanding of pricing, margins, revenue growth, and forecasting.
• Experience managing relationships with procurement teams, operational stakeholders, and senior decision-makers.
• Mining sector networks and cross-border logistics experience would be advantageous.

Key Responsibilities

• Manage mining and bulk commodity accounts as the main commercial point of contact.
• Build relationships with operational, procurement, and executive stakeholders.
• Identify opportunities to grow revenue, volumes, and customer share.
• Secure new business through tenders, RFQs, proposals, and business development.
• Lead contract negotiations, renewals, rate reviews, and commercial agreements.
• Coordinate with operations teams to deliver effective logistics solutions.
• Monitor service levels, volumes, KPIs, claims, and customer issues.
• Maintain CRM records, pipelines, forecasts, and account reports.
• Manage escalations and support the resolution of service issues.
• Monitor debtors, commodity markets, transport capacity, and competitor activity.

Key Skills

• Key account management and business development.
• Mining and bulk commodities knowledge.
• Logistics, freight, and supply chain management.
• Road, rail, and port logistics knowledge.
• Commercial and financial acumen.
• Sales and solution selling.
• Tender, RFQ, and contract management.
• Negotiation and stakeholder management.
• Pricing, margins, and revenue growth.
• CRM, forecasting, and reporting.
• Strong communication and presentation skills.
• Problem-solving and escalation management.

Qualifications

• Degree or diploma in Logistics, Supply Chain, Commerce, Business, or a related field.
• 5+ years’ experience in key account management, business development, logistics, transport, or freight.
• Proven experience working with mining or bulk commodity customers.
• Experience with tenders, RFQs, proposals, and contract negotiations.
• Working knowledge of road, rail, and port logistics.
• Valid driver’s licence and willingness to travel.
• Cross-border logistics experience would be advantageous.
• South African mining sector knowledge and networks would be beneficial.