Key Account Manager (LEGO Branded Channel)

LEGO Gruppe; Johannesburg; Hybrid; ZAR 700,000 - 1,100,000; Full time

Benefits offered by this job

Family Care Leave

Life & Disability Insurance

Wellbeing resources

Colleague Discount

Bonus scheme

Hybrid work policy

Job summary

LEGO Group in Johannesburg is seeking a Sales/KAM professional to drive joint business plans and store excellence for LEGO Certified Stores in South Africa. You will build strong partnerships, forecast demand, and manage inventory to minimize stockouts while elevating the LEGO brand through campaigns and events.

The role requires data-driven decision making, strong communication, and collaboration with internal and external stakeholders. A hybrid work model and local market knowledge are valued.

Qualifications

• Commercial working experience in a KAM role.
• Result oriented and collaborative team player.
• Ability to analyze data and translate insights into actions.
• Strong communication and interpersonal skills across levels.
• High learning agility and comfortable with ambiguity in emerging markets.
• Proficiency with Microsoft Office tools.

Responsibilities

• Develop and implement Joint Business Plans for LEGO Certified Store partner in SA.
• Build and maintain relationships with LEGO SA partner to meet objectives.
• Forecast sales and manage inventory to optimize stock levels.
• Analyze weekly consumer sales data and stock intake to drive decisions.
• Elevate brand presence through in-store campaigns, events and local activities.
• Collaborate with local, regional and global stakeholders within LEGO Branded channel.

Skills

KAM experience

Data analysis

Communication

Team player

Learning agility

Entrepreneurial mindset

Stakeholder mgmt

English fluency

Tools

Excel

PowerPoint

Word

Job description

Job Description

Are you interested in delivering impactful business results? Our amazing Sales team at Johannesburg is looking for its newest member. Bring your innovative approach and collaborative skills to the table and help one of the strongest brands globally deliver on its mission to inspire and develop the builders of tomorrow!

Core Responsibilities:

• Joint Business Plan Development & deployment: Create and implement a joint business plan for the LEGO Certified Store partner in South Africa, focusing on store & space expansion, retail store excellence and strengthening LEGO as a love brand in South Africa.
• Customer Relationship Management: Build and maintain strong relationships with the South African LEGO Certified Store partner, ensuring effective communication and collaboration to meet joint business objectives.
• Sales Forecasting and Inventory Management: Develop accurate sales forecasts for consumer sales and sell-in, ensuring optimal stock levels and inventory management practices to minimize stock-outs and excess inventory.
• Data Analysis and Reporting: Conduct weekly analysis of consumer sales data and stock intake, providing insights and recommendations to inform strategic decisions and enhance campaign performance.
• Brand Elevation: Elevate the brand presence in store through effective marketing initiatives targeting both kids and adults, leveraging monthly drive period campaigns, instore and events & demonstrations and key local occasions.
• Stakeholder management: collaborate effectively with external and internal stakeholders, including local, regional and global stakeholders within LEGO Branded channel.
• Market Understanding and Competitive Intelligence: Stay informed on market trends, consumer behaviors, and competitor activities within South Africa to continuously adapt strategies and maintain a competitive edge.

Play your part in our team succeeding

LEGO MEA is one of six business units within the CEEMEA Market Group. With strengthening market presence, the MEA BU is on a growth trajectory. To keep pace with a fast-growing business and organization, we’re seeking talented people to help secure long-term growth and success in the region. The MEA BU operates from Dubai and Johannesburg and is structured by geography and function. Core functions include channel teams (LEGO Branded Channel, eCommerce, Brick & Mortar, and Wholesalers & Distributors), Commercial Development, Marketing, Operations, People, Places & Culture, Analytics & Insights, and Finance.

As this role sits within the LEGO Branded channel it is important from both the overall consumer sales growth of the LEGO Brand in South Africa, as well as driving brand love. The LEGO Certified Store channel is critical for both recruitment of both kids and adults into the brand, as well as delivering the highest possible consumer experience within the stores and online website.

Do you have what it takes?

• Commercial working experience/KAM role in commercial teams
• Result oriented, organized team player mentality
• Able to analyze data and sales statistics and translate results into better solutions
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• High learning agility, resilience, and comfort with ambiguity; thrives in emerging markets.
• Entrepreneurial mindset and comfortable with ambiguity
• Strong collaborator and influencer; builds trusted networks internally and externally.
• Proficiency in Microsoft tools – especially: Excel, Powerpoint, Word
• Fluency in English

What’s in it for you?

Here is what you can expect:

• Family Care Leave - We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
• Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
• Bonus - We do our best work to succeed together. When goals are reached and if eligible, you’ll be rewarded through our bonus scheme.
• Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeksto encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.