LEGO Store Manager - Menlyn

The Great Yellow Brick; Pretoria; On-site; ZAR 180,000 - 300,000; Full time

Job summary

LEGO Pretoria Store Manager role offering leadership of a high-energy retail team. You will drive profitability, coach staff, and ensure LEGO standards across merchandising, service, and operations within a mall environment.

Ideal candidates have 3+ years in retail management, strong POS/inventory skills, and a passion for LEGO. Willingness to work mall hours and maintain a safety-first culture is essential.

Qualifications

• 3+ years supervisory/management experience in retail.
• Proven mastery of POS systems, stock-takes, inventory control.
• Strong conflict resolution and staff scheduling experience.

Responsibilities

• Drive results by exceeding KPIs and profitability through sound operations and merchandising.
• Ensure exceptional customer journeys with a signature experience.
• Lead and grow the team, coaching and managing performance.
• Oversee daily operations, inventory, scheduling, and loss prevention.
• Collaborate with management and partners to drive business performance.

Skills

Leadership

POS systems

Inventory control

People management

Independence

LEGO passion

Education

Matric Certificate

Tools

None

Job description

Are you ready to lead the future of play?

Join the LEGO® family as a Store Manager and become the face of our brand in (Location). In this role, you won’t just manage a store; you will lead a team of play experts, driving commercial success while ensuring that the LEGO® Brand, Vision, and Values are built into every customer interaction. We are looking for a self-driven leader who can motivate, energise, and inspire a team to deliver world-class performance in a "safety-first" environment.

The Mission: Lead, Inspire, Succeed

As a Store Manager, you are the architect of the store’s success. Your focus will be:

• Driving Results:Exceed Key Performance Indicators (KPIs) and maximize profitability through sound operational practices and impeccable merchandising standards.
• Exceptional Customer Journeys:Act as a role model for our service model, ensuring every client receives a "signature experience" that builds lifelong brand loyalty.
• Team Leadership & Growth:Empower your team through active coaching, continuous product training, and performance management. You turn Sales Assistants into Brand Ambassadors.
• Operational Autonomy:As a highly independent leader, you will manage daily operations—from inventory and scheduling to loss prevention with precision and a self-motivated drive.
• Strategic Collaboration:Work closely with senior management and partners to drive big-picture business performance and foster a cooperative, high-energy working culture.

What You’ll Bring to the Team

• Leadership Excellence:At least 3 years of supervisory/management experience in a fast-paced retail environment.
• Operational Expertise:Proven mastery of POS systems, stock-takes, and inventory control.
• People Skills:Strong conflict resolution abilities and experience managing staff schedules and performance reviews.
• Independence:You are self-driven, detail-oriented, and thrive in an environment where you are trusted to lead without micro-management.
• LEGO® Passion:A genuine understanding of LEGO® products and the creative joy they bring to "builders of tomorrow."

Pre-requisites for Application

• Education:Valid Matric Certificate.
• Experience: 3+ Years Management
• Clearance:Must be comfortable undergoing credit and criminal background checks.
• Logistics:Reliable transport and a commitment to work according to the mall’s trading hours.
• References:Must provide reliable, contactable professional references.
• Environment:Must be comfortable and engaging in a child-friendly environment.