Key Account Manager

Neptune; Cape Town; On-site; ZAR 520,000 - 900,000; Full time

Job summary

Graylink in Cape Town is seeking a strategic, relationship-driven Senior Account Manager for our Customer Success team. You will own high-value client relationships, align success plans to business outcomes, and drive continued value across a growing portfolio.

This is not a sales role; you will nurture long-term partnerships, ensure client success, and advocate for client needs across cross-functional teams to deliver measurable business impact for medium to enterprise clients.

Job description

Graylink is a leading technology provider delivering innovative recruitment and talent software solutions to private corporate and public-sector customers and we are growing!

We are looking for a strategic, relationship-driven Senior Account Manager to join our Customer Success team. This is not a sales role. Instead, you will focus on building long-term partnerships, ensuring customer success, and driving value for a portfolio of medium to enterprise-level clients.