Junior Recruiter

Dash BPO; Randburg; On-site; ZAR 350,000 - 550,000; Full time

Job summary

Dash BPO in Randburg, South Africa is seeking an Internal Recruiter to drive end-to-end recruitment across a high-volume BPO environment, spanning frontline hiring, specialist roles, and leadership positions, aligned with business growth and digital enablement initiatives.

You will partner with Operations, Workforce Management, and IT, manage the recruitment lifecycle from sourcing to onboarding, ensure compliance, report on metrics, and build quality pipelines for future-fit talent.

Qualifications

• Matric Certificate / NQF 4
• HR degree or relevant
• 2–5+ years recruitment experience in a BPO or call center environment

Responsibilities

• High-Volume BPO Recruitment: Manage bulk recruitment for call center agents across multiple campaigns and lines of business.
• Specialist, Management & Executive Recruitment: Lead recruitment for specialist BPO roles including QA, WFM, Trainers, Team Leaders, Operations Managers, and support functions.
• IT, Automation & AI Recruitment: Recruit for IT, Automation, AI, and digital transformation roles.
• Recruitment Lifecycle Management: Draft and maintain job descriptions; source candidates via ATS, job boards, LinkedIn, referrals, and headhunting; manage screening, interviews, offers, and onboarding coordination.
• Stakeholder Management: Act as a recruitment partner to hiring managers; provide talent market insights and recruitment reporting.
• Compliance & Reporting: Ensure compliance with labor legislation and internal policies; track recruitment metrics including time-to-fill and quality-of-hire.

Skills

Stakeholder management

High-volume recruitment

Talent sourcing

Interviewing

Education

HR degree

Matric/NQF 4

Tools

ATS

LinkedIn Recruiter

Job description

Randburg, South Africa | Posted on 15/10/2026

The Internal Recruiter is responsible for delivering end-to-end recruitment across the BPOenvironment, including high-volume frontline hiring, specialist and leadership recruitment,and niche talent acquisition for IT, Automation, and AI-enabled roles. The role supports bothoperational scale and strategic transformation by ensuring access to future-fit talent alignedwith business growth and digital enablement initiatives.

KEY RESPONSIBILITIES

1. 1. High-Volume BPO Recruitment- Manage bulk recruitment for call center agents across multiple campaigns and lines ofbusiness.- Deliver recruitment within aggressive timelines while maintaining quality, compliance, andattrition control.- Partner with Operations, Workforce Management, and Training to align hiring with capacityplanning.- Coordinate mass interviews, assessment centers, and onboarding pipelines.- Building Quality Pipelines for volume hires and specialist positions
2. 2. Specialist, Management & Executive Recruitment- Lead recruitment for specialist BPO roles including QA, WFM, Trainers, Team Leaders,Operations Managers, and support functions.- Manage end-to-end recruitment for middle management, senior leadership, and executiveroles.- Conduct structured, competency-based interviews.
3. 3. IT, Automation & AI Recruitment- Recruit for IT, Automation, AI, and digital transformation roles.- Collaborate with IT and Digital teams to define technical requirements.- Translate technical needs into effective sourcing strategies.
4. 4. Recruitment Lifecycle Management- Draft and maintain job descriptions.- Source candidates via ATS, job boards, LinkedIn, referrals, and headhunting.- Manage screening, interviews, offers, and onboarding coordination.
5. 5. Stakeholder Management- Act as a recruitment partner to hiring managers.- Provide talent market insights and recruitment reporting.
6. 6. Compliance & Reporting- Ensure compliance with labor legislation and internal policies.- Track recruitment metrics including time-to-fill and quality-of-hire.

Requirements

Qualifications:

• Matric Certificate / NQF 4
• HR degree or relevant

Experience:

• 2–5+ years recruitment experience in a BPO or call center environment.
• Experience recruiting specialist, management, executive, IT, Automation, and AI roles

Key Competencies

Key Competencies:

• Strong stakeholder management skills.
• Knowledge of BPO operations and digital transformation.
• Ability to manage multiple recruitment streams.
• Data-driven and adaptable mindset